UX Research & Strategy Manager for Digital Experiences

UT Southwestern; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

Retirement Programs TRS

Paid Parental Leave

Wellness programs

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Learn more about benefits

Job summary

UT Southwestern is seeking a Manager, UX/UI Researcher & Strategist to lead user experience research and strategy within the Digital team of the Department of Communications, Marketing, and Public Affairs. You will guide usability, interaction design, and UX strategy to improve UT Southwestern's digital experiences across online channels.

The role balances strategic thinking with hands-on project involvement and requires mentoring a multidisciplinary team, ensuring accessibility and brand

Qualifications

• Bachelor's Degree in HCI, Information Architecture, Psychology, Human Factors, Design, Visual Communications, Digital Media, or related field.
• 2 years experience managing UX/UI Research and Design teams with five+ years in UX research, UX strategy, or related digital work.

Responsibilities

• Lead UX research and strategy for complex digital projects with defined methods and deliverables.
• Mentor and develop the UX/UI team, guiding direction and workload.
• Plan qualitative and quantitative research including interviews, surveys, usability testing, and card sorting.
• Develop and communicate UX deliverables: personas, journeys, information architectures, prototypes.
• Coordinate with cross-functional teams to align on user needs and objectives.
• Ensure accessibility, feasibility, and brand standards across projects.

Skills

UX research

UX strategy

Team leadership

Usability testing

Interaction design

Education

Bachelor's Degree in HCI / related field

Tools

Design systems

Job description

UT Southwestern is seeking a Manager, UX/UI Researcher & Strategist to lead user experience research and strategy within the Digital team of the Department of Communications, Marketing, and Public Affairs. You will guide usability, interaction design, and UX strategy to improve UT Southwestern's digital experiences across online channels.

The role balances strategic thinking with hands-on project involvement and requires mentoring a multidisciplinary team, ensuring accessibility and brand