UX Research & Strategy Leader

UT Southwestern; Dallas (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

PPO medical plan day one

Paid Time Off

Retirement Programs TRS

Paid Parental Leave

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Job summary

UT Southwestern Medical Center in Dallas seeks a Manager, UX/UI Researcher & Strategist to lead usability research, UX strategy, and design teams within the Digital Strategy group. You’ll balance strategic thinking with hands-on work across projects, ensuring accessibility and brand standards.

You’ll mentor the UX/UI team, collaborate with developers, content professionals, and institutional stakeholders, and translate research into user-friendly, scalable digital experiences across channels.

Qualifications

• 5 years experience managing UX/UI Research and Design teams with five(5) years progressively responsible experience in UX research, UX strategy, user experience design, information architecture, usability, or related digital experience work.
• Experience leading UX initiatives and mentoring, managing, or providing direction to UX/UI professionals or multidisciplinary teams.
• Preferred experience in higher education, health care, academic medicine, government, or complex organizations; familiarity with Agile/Scrum/Kanban is a plus.

Responsibilities

• Lead UX research and strategy for complex digital projects, establishing research methods, experience strategies, and usability approaches with stakeholders.
• Manage, mentor, and develop the UX/UI team, setting direction and ensuring collaboration across dependencies.
• Plan and conduct qualitative and quantitative research, synthesize findings, and translate insights into actionable recommendations.
• Develop and communicate UX deliverables (plans, personas, journeys, IA, prototypes) aligned with project needs.
• Attend discovery sessions and coordinate with multidisciplinary teams to align user needs with objectives.
• Partner with digital strategists, developers, project managers, and stakeholders to produce accessible, scalable digital experiences.
• Provide oversight throughout the project lifecycle to ensure UX requirements and accessibility standards are met.
• Contribute to design systems and reusable practices to promote consistency in digital projects.

Skills

UX Research

UX Strategy

Team Leadership

Mentoring

Education

Bachelor's Degree in Human-Computer Interaction or related field

Job description

UT Southwestern Medical Center in Dallas seeks a Manager, UX/UI Researcher & Strategist to lead usability research, UX strategy, and design teams within the Digital Strategy group. You’ll balance strategic thinking with hands-on work across projects, ensuring accessibility and brand standards.

You’ll mentor the UX/UI team, collaborate with developers, content professionals, and institutional stakeholders, and translate research into user-friendly, scalable digital experiences across channels.