UX Research Manager — Hybrid, Data-Driven, Impactful

Freeman

Chicago (IL)

Hybrid

USD 100.000 - 144.000

Vollzeit

Vor 2 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Tuition Reimbursement

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Annual Bonus up to 5%

Zusammenfassung

The Freeman Company seeks a UX Research Manager to lead end-to-end research for its consumer-grade digital shopping experience for trade show exhibitors. You will uncover insights to prioritize solutions, validate ideas, and measure impact across exhibitor journeys from online planning to on-site outcomes.

The role blends qualitative and quantitative methods, requiring collaboration with product, UX design, marketing, and merchandising to improve the end-to-end experience at live events.

Qualifikationen

Hands-on UX research across discovery, usability testing, interviews, diary studies and surveys.
Portfolio showing research that influenced product decisions.
Ability to lead end-to-end studies and partner with product, design and engineering.

Aufgaben

Plan, conduct, and synthesize UX research across exhibitor and customer journeys.
Develop screeners, discussion guides, test protocols, and prototypes.
Conduct field research at live events and connect digital improvements to in-person experiences.

Kenntnisse

UX Research

Qualitative methods

Quantitative methods

UserTesting

Qualtrics

Dovetail

Figma

Adobe Analytics

GA4

Jira

Confluence

Ausbildung

Bachelor's degree in HCI/psychology

5–8 years UX research experience

Master's degree preferred

Tools