UX Research Manager — Hybrid, Customer‑Driven Discovery

FREEMAN; Las Vegas (NV); Híbrido; USD 100.000 - 144.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Parental Leave

Life and Disability

Retirement Match

Paid Time Off

Annual Bonus

Descripción de la vacante

The Freeman Company is building a consumer‑grade digital shopping experience for trade show exhibitors, enabling easier planning, purchasing, and management for each event. The User Experience Research Manager will uncover insights across the exhibitor journey, validating ideas before build and measuring impact on the live event experience.

The ideal candidate is a hands‑on researcher with strong qualitative and quantitative skills, comfortable across strategy, discovery, usability testing,

Formación

• Bachelor’s degree in a related field or equivalent experience.
• 5–8 years’ experience in UX research leading end‑to‑end studies.
• Proven ability to influence product decisions with research.

Responsabilidades

• Plan, conduct, and analyze hands‑on UX research for live events digital experience.
• Moderate sessions, develop guides, test protocols, and prototypes.
• Field research at live events and interviews with exhibitors, connecting insights to in‑person experience.
• Lead UX research for a cross‑functional team and embed research into discovery and delivery.
• Prioritize research roadmap based on business priorities and stakeholder input.
• Present findings to executives with storytelling to drive decisions.

Conocimientos

UX research

Qualitative methods

Quantitative methods

Usability testing

Interviews

Diary studies

Surveys

Personas

Journey maps

Cross-functional collaboration

Executive communication

Analytics

Prototyping

Educación

Bachelor’s degree in HCI/related field

Masters degree preferred

Herramientas

UserTesting

Qualtrics

Dovetail

Figma

Adobe Analytics

GA4

Jira

Confluence

Descripción del empleo

The Freeman Company is building a consumer‑grade digital shopping experience for trade show exhibitors, enabling easier planning, purchasing, and management for each event. The User Experience Research Manager will uncover insights across the exhibitor journey, validating ideas before build and measuring impact on the live event experience.

The ideal candidate is a hands‑on researcher with strong qualitative and quantitative skills, comfortable across strategy, discovery, usability testing,