UX Research Intern — Mentorship & Impact (Toronto)

Lyft; United States; Hybrid; USD 40.000 - 48.000; Vollzeit

Benefits dieser Stelle

Mental health benefits

2 days paid time off

3 days sick time off

Subsidized commuter benefits

Ride credits

Zusammenfassung

United States Digital Space LLC seeks a qualitative User Experience Research Intern to elevate UX for drivers and riders across 300+ cities nationwide. You will work with senior researchers, gain mentorship, and partner with Design, PM, Analytics, and Engineering to derive deep user insights.

This internship emphasizes in-office hybrid work in Toronto, with exposure to field and usability studies and strong collaboration.

Qualifikationen

• Pursuing a Master's or PhD in HCI, Anthropology, Design, Psychology, Cognitive Science, or a related field from a Canadian university.
• Availability for Summer 2027 internship in Toronto.
• Strong organizational and detail-oriented skills.
• Excellent listening, analytical, and communication abilities.

Aufgaben

• Design and conduct studies across key product areas using ethnographic methods, diary studies, surveys, usability testing (remote/in-person).
• Review, analyze and communicate qualitative/quantitative data to generate actionable insights for product improvements.
• Collaborate with Design, Product, Analytics and Engineering to translate insights into recommendations.

Kenntnisse

Qualitative research

User interviews

Usability testing

Field research

Surveys

English writing

Data interpretation

Research coordination

Recruitment

Wireframing

Ausbildung

Master's or PhD in HCI / related field

Tools

Qualtrics

SurveyMonkey

Excel/Google Sheets

SQL/R/SPSS

Jobbeschreibung

United States Digital Space LLC seeks a qualitative User Experience Research Intern to elevate UX for drivers and riders across 300+ cities nationwide. You will work with senior researchers, gain mentorship, and partner with Design, PM, Analytics, and Engineering to derive deep user insights.

This internship emphasizes in-office hybrid work in Toronto, with exposure to field and usability studies and strong collaboration.