UX Program Coordinator: Community & Events

Constellation Institute; Berkeley (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Constellation Institute in Berkeley is seeking a Program Coordinator on the Convening Team to enhance member experience, design program improvements, and help run events. This full-time, on-site role collaborates with the operations team to support researchers and organizations within our AI safety mission.

You will conduct user interviews, map member journeys, test ideas, and contribute to onboarding, spaces, and community engagement.

Qualifications

• You think AI might have transformative effects in the coming years, and want to support the people working to ensure it goes well.
• You have a strong service mindset and are genuinely curious about understanding people's needs and experiences.
• You're a good listener who can draw out insights from conversations and translate them into actionable improvements.

Responsibilities

• Understand and improve the experience of our community members through hands-on engagement.
• Design improvements to programs and spaces and help run events with the operations team.
• Design end-to-end member experiences including onboarding flows, space utilization, and engagement approaches.
• Track feedback and learnings to inform ongoing program development.

Job description

Constellation Institute in Berkeley is seeking a Program Coordinator on the Convening Team to enhance member experience, design program improvements, and help run events. This full-time, on-site role collaborates with the operations team to support researchers and organizations within our AI safety mission.

You will conduct user interviews, map member journeys, test ideas, and contribute to onboarding, spaces, and community engagement.