UX Director

Setplex LLC; Iowa (LA); Remote; USD 90,000 - 150,000; Full time

Job summary

A forward-thinking company is seeking a dynamic UX Director to lead innovative user experience strategies in the streaming industry. In this pivotal role, you will inspire a talented team, ensuring that all UX initiatives resonate with user needs and business goals. You will be at the forefront of defining UX vision, integrating emerging trends, and fostering a culture of user advocacy. This is a unique opportunity to shape the future of streaming experiences while collaborating with cross-functional teams to embed UX into every stage of product development. If you are passionate about creating intuitive and compelling user experiences, this role is perfect for you.

Benefits

Competitive Compensation

Fully Remote Work Environment

Health Benefits

Career Development Opportunities

Qualifications

• 8+ years in UX design or research with leadership experience.
• Proven success in building user-centered experiences.
• Portfolio showcasing strategic impact in UX.

Responsibilities

• Define and drive UX vision across product ecosystem.
• Oversee end-to-end UX design process and team leadership.
• Collaborate with cross-functional teams for product development.

Skills

User Experience Design

UX Research

Leadership

Strategic Thinking

Data Analysis

Education

Bachelor's Degree in Design or Related Field

Tools

Figma

UXPin

UserTesting.com

Job description

As the UX director at Setplex, you will shape the future of user experience in the streaming industry, driving innovation and positioning Setplex as an industry leader. This role is pivotal in establishing a visionary UX strategy, while remaining actively involved in strategic research, design direction, and optimization.

This is a high-impact, strategic role for a bold UX leader—someone who brings fresh ideas and a clear vision for the future of streaming experiences, not simply a manager of design tasks or teams.

You will lead, inspire, and mentor a team of UX professionals, fostering a culture centered on user advocacy, research-driven design, and measurable impact. You’ll ensure all UX initiatives deliver intuitive, accessible, and compelling experiences that align with business goals and user needs.

Key Responsibilities:

Visionary Leadership:

• Define and drive the strategic UX vision across Setplex’s product ecosystem, ensuring alignment with overall company objectives.
• Identify and integrate emerging UX trends, technologies, and methodologies to keep Setplex ahead of the curve.
• Represent Setplex as a UX thought leader in relevant industry events and publications.

User Experience Design Excellence:

• Oversee the end-to-end UX design process, including user research, journey mapping, wireframing, prototyping, and usability testing.
• Develop robust frameworks for understanding user behavior and translating insights into actionable design strategies.
• Collaborate with UI designers and developers to ensure high-quality execution of UX strategies.
• Build and lead a high-performing UX team with expertise across research, content design, IA, and usability.
• Cultivate a user-first mindset within the team, promoting continuous learning and innovation.
• Provide mentorship, feedback, and growth opportunities to help team members reach their full potential.

Cross-Functional Collaboration:

• Work closely with product management, engineering, and marketing to embed UX into every stage of product development.
• Clearly communicate design rationales and user insights to stakeholders across functions.
• Champion a user-centered approach in cross-functional planning and prioritization.

User Research Strategy:

• Establish scalable research operations, including qualitative and quantitative studies, to guide product decisions.
• Use insights from analytics, A/B testing, and user feedback loops to iterate and improve product experiences.
• Embed research practices into the product development lifecycle to ensure ongoing empathy and understanding of user needs.

Person Requirements:

Professional Experience:

• 8+ years of experience in UX design or research, with 3+ years in a senior leadership role.
• Proven success building user-centered experiences, ideally in the streaming, OTT, or IPTV sectors.
• Portfolio demonstrating strategic impact and deep engagement with the full UX process.

Technical and Strategic Expertise:

• Proficiency in UX tools such as Figma, UXPin, Maze, UserTesting.com, or similar platforms.
• Strong grasp of behavioral science, user research methodologies, and accessibility best practices.
• Familiarity with front-end development processes to facilitate effective collaboration with engineering.

Creative and Analytical Skills:

• Strategic thinker with a deep understanding of interaction design, usability heuristics, and content strategy.
• Ability to translate complex problems into intuitive user journeys and workflows.
• Comfort interpreting data and analytics to drive continuous design improvements.

Leadership and Communication:

• Proven ability to inspire and lead UX teams within fast-paced product environments.
• Exceptional communication skills for articulating UX vision and rationale to technical and non-technical audiences.
• Experience influencing stakeholders and fostering a culture of experimentation and iteration.

Preferred Qualifications

• Experience in interactive TV, OTT, or streaming services is highly desirable.
• Deep understanding of accessibility, inclusive design, and global UX considerations.
• Knowledge of AI-enhanced UX design, personalization strategies, and emerging interaction models.

Personal Attributes

• A user advocate with an empathetic approach to design and leadership.
• Hands-on mindset with strategic agility—able to pivot between vision and execution.
• Driven by curiosity, collaboration, and the pursuit of meaningful, delightful user experiences.

What We Offer

• The opportunity to shape the user experience of cutting-edge streaming products.
• A leadership role where design impact is recognized at the highest levels.
• Competitive compensation, benefits, and the freedom of a fully remote work environment.

How to apply:

Please email your resume and a short overview of why you think you’d be great for this role to [e-mail] .

Please Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change from time to time, with or without notice.

Setplex is an equal opportunity employer. At Setplex, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture.