UX Designer & Researcher for Government Systems (Remote)

Bixal; Reston (VA); Remote; USD 105,000 - 115,000; Full time

Benefits offered by this job

Flex hours

401(k) with matching

Parental Leave

Medical/dental/vision benefits

Paid holidays

Job summary

Bixal, a Fairfax, VA-based consulting company, seeks a mid-level UX Designer/Researcher to support GSA RISC and ROCIS modernization. You will split time between operations and modernization teams, conducting user research with agency staff and the public to inform design and validation efforts.

You will collaborate with OIRA desk officers and admins to ensure accessible, user-centered solutions that meet regulatory and privacy requirements, while applying WCAG 2.1 AA standards.

Qualifications

• Bachelor's degree in human-computer interaction, information science, cognitive psychology, or related field plus 5+ years in UX design and user research.
• Experience planning and conducting generative and evaluative research with synthesis into design decisions.
• Ability to design complex, workflow-driven enterprise systems serving multiple user roles.

Responsibilities

• Plan and conduct user research and usability testing with agency users and the public to shape enhancements to ROCIS and RegInfo.gov.
• Integrate research into agile sprint cycles with product owner and engineers to capture and validate requirements.
• Maintain a research plan and deliver artifacts to inform sprint planning and design decisions.
• Translate research findings into user stories and acceptance criteria for development.
• Create process flows, wireframes, and interactive prototypes for government decision-making.

Skills

UX design

User research

Usability testing

Agile

Figma

Communication

Documentation

Education

Bachelor's degree in HCI / related field

Tools

Figma

Mural

Miro

Jira

GitHub

Slack

Job description

Bixal, a Fairfax, VA-based consulting company, seeks a mid-level UX Designer/Researcher to support GSA RISC and ROCIS modernization. You will split time between operations and modernization teams, conducting user research with agency staff and the public to inform design and validation efforts.

You will collaborate with OIRA desk officers and admins to ensure accessible, user-centered solutions that meet regulatory and privacy requirements, while applying WCAG 2.1 AA standards.