Remote UX Designer & Researcher for Government Systems

Bixal

Fairfax (VA)

Remote

USD 105,000 - 115,000

Full time

4 days ago

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Benefits offered by this job

Flex hours

401K with matching

Parental Leave

Medical/dental/vision benefits

Flex Spending Account

Disability and life insurance

Commuter benefits

PTO

11 Paid holidays

Job summary

Bixal, a Fairfax, VA-based consultancy, seeks a mid-level UX Designer/Researcher to support GSA/RISC. You will split time between Operations and Modernization teams, conducting user research, creating designs, and validating concepts with agency users and the public.

The role emphasizes accessibility and flexible, remote work within the US. You will collaborate with OIRA desk officers and administrators to improve ROCIS, RegInfo.gov, and related regulatory workflows while delivering

Qualifications

Bachelor's degree in HCI/UX/related field and 5+ years of UX design and user research experience.
Experience planning and conducting generative and evaluative research and synthesizing findings.

Responsibilities

Plan and conduct user research and usability testing with agency users and the public.
Integrate research into agile sprints with product owner and engineers.
Create research plans and deliver artifacts to inform sprint planning.
Translate findings into user stories and acceptance criteria for development.
Design work queues, dashboards, and search experiences for regulatory workflows.
Ensure WCAG 2.1 AA and Section 508 compliance in designs.
Write UAT plans and assist with structured UAT with government users.
Document design decisions to transfer knowledge to the modernized platform.