UX Designer, Researcher

Jobtailor; Virginia (MN); On-site; USD 95,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Senior UX Designer to lead user research and design for enterprise PeopleSoft HCM experiences. You will translate findings into personas, journey maps, and actionable improvements while collaborating with developers and stakeholders to ensure feasible implementations.

Responsibilities include designing wireframes, prototypes, and end-to-end workflows, maintaining UX standards, and ensuring accessibility compliance in a secured environment.

Qualifications

• Must be a U.S. Citizen with an active Secret security clearance.
• Bachelor's degree in Human-Computer Interaction, UX Design, Human Factors, Psychology, Information Systems, Computer Science, Design, or a related field; equivalent experience may be considered.
• 3+ years of hands-on UX design, user research, interaction design, or human-centered design experience supporting enterprise applications or complex digital products.
• Hands-on experience with PeopleSoft HCM and PeopleSoft Fluid UI, including enterprise workflows, navigation, pages, transactions, and packaged-application constraints is a plus.
• Demonstrated experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings.
• Strong interaction design skills creating personas/user profiles, journey maps, task flows, wireframes, prototypes, mockups, and design specifications.
• Experience with modern UX design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable tools.
• Strong communication and facilitation skills, with the ability to explain design rationale and collaborate with technical and non-technical stakeholders.
• Knowledge of Section 508 and WCAG standards and experience incorporating accessibility testing and inclusive design practices.
• Experience working in Agile, SAFe, or similar delivery environments.
• Experience supporting federal or DoD enterprise systems in secured or highly controlled environments is preferred.
• UX, human-centered design, accessibility, or related professional certification is a plus.

Responsibilities

• Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis.
• Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities.
• Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows.
• Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts.
• Collaborate with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure feasible implementation.
• Evaluate PeopleSoft pages and workflows for usability, consistency, efficiency, and accessibility.
• Conduct iterative usability testing and incorporate findings into subsequent design iterations.
• Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation.
• Apply Section 508, WCAG, keyboard navigation, screen-reader, readability, and other accessibility considerations.
• Use user feedback, analytics, help desk trends, and observed task performance to prioritize UX improvements.
• Participate in Agile/SAFe activities, including backlog refinement, design reviews, demonstrations, acceptance discussions, and release coordination.
• Partner with training, knowledge management, digital adoption, and help desk teams.
• Perform other duties as assigned

Skills

UX Design

User Research

Interaction Design

Wireframing

Prototyping

Journey Mapping

Design Specifications

Research Synthesis

Accessibility

Agile Methodologies

PeopleSoft Fluid UI

Section 508 / WCAG Awareness

Federal/DoD Experience

UX Certification

Education

Bachelor's degree in Human-Computer Interaction

Equivalent experience considered

Tools

Figma

Adobe XD

Sketch

Axure

PeopleSoft Fluid UI

Job description

• Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis
• Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities
• Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows
• Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts
• Collaborate with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure feasible implementation
• Evaluate PeopleSoft pages and workflows for usability, consistency, efficiency, and accessibility
• Conduct iterative usability testing and incorporate findings into subsequent design iterations
• Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation
• Apply Section 508, WCAG, keyboard navigation, screen-reader, readability, and other accessibility considerations
• Use user feedback, analytics, help desk trends, and observed task performance to prioritize UX improvements
• Participate in Agile/SAFe activities, including backlog refinement, design reviews, demonstrations, acceptance discussions, and release coordination
• Partner with training, knowledge management, digital adoption, and help desk teams
• Perform other duties as assigned

Requirements

• Must be a U.S. Citizen with an active Secret security clearance
• Bachelor's degree in Human-Computer Interaction, UX Design, Human Factors, Psychology, Information Systems, Computer Science, Design, or a related field; equivalent experience may be considered
• 3+ years of hands‑on UX design, user research, interaction design, or human‑centered design experience supporting enterprise applications or complex digital products
• Hands‑on experience with PeopleSoft HCM and PeopleSoft Fluid UI, including enterprise workflows, navigation, pages, transactions, and packaged‑application constraints is a plus
• Demonstrated experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings
• Strong interaction design skills creating personas/user profiles, journey maps, task flows, wireframes, prototypes, mockups, and design specifications
• Experience with modern UX design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable tools
• Strong communication and facilitation skills, with the ability to explain design rationale and collaborate with technical and non‑technical stakeholders
• Knowledge of Section 508 and WCAG standards and experience incorporating accessibility testing and inclusive design practices
• Experience working in Agile, SAFe, or similar delivery environments
• Experience supporting federal or DoD enterprise systems in secured or highly controlled environments is preferred
• UX, human‑centered design, accessibility, or related professional certification is a plus

Core Competencies

Demonstrates expertise in UX design and user research, with a strong focus on PeopleSoft HCM and Fluid UI. Proficient in creating design artifacts and ensuring accessibility compliance while collaborating effectively with cross‑functional teams.

Highest‑signal resume keywords

• UX Design
• User Research
• PeopleSoft HCM
• Accessibility Standards
• Agile Methodologies

ATS Optimization Keywords

Hard Skills

• Interaction Design
• Usability Testing
• Task Analysis
• Wireframing
• Prototyping
• Journey Mapping
• Design Specifications
• Research Synthesis
• User Feedback Analysis
• Human‑Centered Design

Soft Skills

• Strong Communication
• Facilitation Skills
• Collaboration

Certifications & Qualifications

• UX Certification
• Human‑Centered Design Certification

Industry Keywords

• Section 508
• WCAG
• Enterprise Applications
• Digital Products
• Federal Systems

Tools & Technologies

• Figma
• Adobe XD
• Sketch
• Axure
• PeopleSoft Fluid UI