UX Design Director: Lead Strategy, Systems & Teams

Cengage Group; Jacksonville (FL); On-site; USD 138,000 - 180,000; Full time

Job summary

Cengage is seeking a UX Design Director in the United States to shape the future of educational technology. You will lead a team of designers, set design strategy, and partner with Product, Engineering, and Marketing to deliver modern, high-quality experiences grounded in customer insights.

We value deep expertise in UX/UI, human-centered design, and a strong leadership track record. A portfolio is required.

Qualifications

• Proven experience in a senior UX Design leadership role, including 3+ years of people management experience leading and developing design teams of 10 or more.
• Deep expertise in UX and UI design principles, human-centered design methodologies, research-informed practices, and modern product design processes.
• Outstanding leadership skills with a track record of mentoring and developing high-performing teams.
• Exceptional collaboration and communication skills, with the ability to influence, align, and build strong partnerships
• A portfolio is required to be considered for this position

Responsibilities

• Lead impactful design by empowering your team to create exceptional, modern experiences grounded in data, insights, and customer understanding
• Partner with Product, Engineering and Marketing to define focus areas, align priorities, and embed UX principles throughout the product development process
• Drive the creation of intuitive, modern experiences and scalable design patterns from concepts to polished solutions that solve customer needs
• Set and evolve UX standards, design principles, and guidelines for modern, consistent, high-quality experiences across products
• Continuously evaluate the customer experience using data, research, and insights to find opportunities and drive improvements
• Stay ahead of evolving design trends, AI capabilities, emerging technologies, and new tools to advance our design practice
• Use design as a competitive advantage by evaluating leading products and experiences, differentiating and raising standards
• Develop outstanding talent by coaching and mentoring those you lead to strengthen their craft and impact

Skills

Leadership

Collaboration

UX design

UI design

Portfolio required

Job description

Cengage is seeking a UX Design Director in the United States to shape the future of educational technology. You will lead a team of designers, set design strategy, and partner with Product, Engineering, and Marketing to deliver modern, high-quality experiences grounded in customer insights.

We value deep expertise in UX/UI, human-centered design, and a strong leadership track record. A portfolio is required.