UX/CX Program Manager - Cross-Functional Leader

Apolis; Stamford (CT); On-site; USD 95,000 - 125,000; Full time

Job summary

Apolis in Stamford, CT is seeking a UX/CX Program Manager to lead scalable cross-functional programs onsite four days a week. You will build plans, manage milestones, and drive seamless handoffs between research, design, product, and engineering.

The role emphasizes risk management, planning rituals, and clear communication to leadership, with a focus on aligning programs with shared objectives and delivering measurable impact.

Qualifications

• Experience working with UX/CX disciplines (design, research, strategy).
• Experience managing risks (operational, product, team health).

Responsibilities

• Develop scalable, repeatable processes that drive cross-functional collaboration and handoffs between teams.
• Plan and manage fast-moving, multi-stakeholder programs with milestones and risk tracking.
• Facilitate planning sessions, status reviews, and retrospectives to keep teams aligned without overhead.
• Communicate program status, risks, and trade-offs to teams and leadership.
• Build relationships with researchers, designers, product, engineering, and business teams to ensure alignment with objectives.

Skills

UX/CX disciplines

Risk management

Stakeholder management

Job description

Apolis in Stamford, CT is seeking a UX/CX Program Manager to lead scalable cross-functional programs onsite four days a week. You will build plans, manage milestones, and drive seamless handoffs between research, design, product, and engineering.

The role emphasizes risk management, planning rituals, and clear communication to leadership, with a focus on aligning programs with shared objectives and delivering measurable impact.