UX Architect

MMI; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

MMI is looking for a senior-level Usability Specialist in Boston, MA. The successful candidate will lead usability studies, collaborating with cross-functional teams to enhance user-centric solutions within financial services web products.

This role requires over 7 years of experience, strong skills in usability research, and a Bachelor's Degree in a relevant field. The position offers an opportunity to mentor others and make significant contributions to usability improvements.

Qualifications

• 7+ years of experience in a senior usability engineer or analyst role.
• Mastery-level user experience research and analysis skills.
• Strong verbal and visual communication skills.

Responsibilities

• Lead usability studies and provide usability consultation.
• Evaluate project requirements and generate research plans.
• Collaborate to improve platform accessibility.

Skills

Usability research methods

User experience research

Design and usability of financial services web products

Collaboration with cross-functional teams

Senior software engineering mentoring

Education

Bachelor's Degree in HCI, Human Factors or related field

Tools

Waterfall SDLC

Agile

Job description

• This position requires a senior-level usability specialist.
• Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods.
• Experience in the design and usability of financial services web products is preferred.
• As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation.

Qualifications

Skills Requirements:

• 7+ years of experience in a senior usability engineer or analyst role.
• Evaluate project requirements to generate research and user‑testing plans and estimates.
• Vast experience with usability improvements and design efforts.
• Mastery‑level user experience research and analysis skills with ability to quickly synthesize reports of findings.
• Create and lead the passion for being the voice of the user and experience building user centric solutions.
• Strong verbal and visual communication, written communication, interpersonal and presentation skills.
• Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities
• Experience leading usability improvements and design efforts.
• Experience guiding and mentoring senior software engineers and test engineers.
• Proven ability to document requirements, designs, and project status.

Qualifications:

• A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus.
• Demonstrated experience with project methods such as Waterfall SDLC and Agile.
• Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations.

Additional Information

All your information will be kept confidential according to EEO guidelines.