UX Architect

MMI; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

MMI in Charlotte, NC is seeking a skilled UX Architect to join their Digital Design team. The ideal candidate will have over 7 years of experience in usability engineering, with a solid grasp of user experience research methods. Responsibilities include leading usability studies and providing expert consultation to enhance the user experience.

This role requires strong communication and collaborative skills, along with a background in interface design principles. A Bachelor's Degree in a related field is essential.

Qualifications

• 7+ years of experience in a senior usability engineer or analyst role.
• Mastery-level user experience research and analysis skills.
• Strong verbal and visual communication as well as interpersonal skills.

Responsibilities

• Develop research plans and conduct usability tests.
• Manage projects to improve the user experience.
• Document and communicate findings to project teams.

Skills

User experience research methods

Usability testing

Interface design principles

Collaborative skills

Communication skills

Education

Bachelor's Degree in HCI or related field

Tools

Qualtrics

SurveyGizmo

Optimal Workshop

Job description

I am recruiting on behalf of a top client in the Charlotte, NC location. They are seeking a UX Architect.

Location

Charlotte, NC

Position Type

Contract

Description

• This position requires a senior-level usability specialist.
• Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods.
• Experience in the design and usability of financial services web products is preferred.
• As part of the Digital Design team, the successful candidate will lead usability studies and provide usability consultation.

Responsibilities

• Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes.
• Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the user experience.
• Craft documentation to help communicate the experience to the project team, UX team, and prototyping team.

Core Competency Requirements

• Solid skills understanding interface design and usability principles and best practices, and the ability to speak to the specifics and benefits of the user-centered design process.
• Experience leading tests both in the lab and remotely.
• Experience creating online studies using tools such as Qualtrics, SurveyGizmo, and Optimal Workshop.
• Ability to influence business partners and colleagues through effective leadership and demonstrated expertise.
• Experience moderating qualitative usability sessions, designing quantitative research studies/methods, and conducting exploratory user research methods (ethnographic research, personas, design games, etc.).
• Ability to evaluate technology alternatives and make strategic technical decisions.

Qualifications

Experience & Skills Requirements

• 7+ years of experience in a senior usability engineer or analyst role.
• Evaluate project requirements to generate research and user-testing plans and estimates.
• Vast experience with usability improvements and design efforts.
• Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings.
• Create and lead the passion for being the voice of the user and experience building user centric solutions.
• Strong verbal and visual communication, written communication, interpersonal and presentation skills.
• Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities.
• Experience leading usability improvements and design efforts.
• Experience guiding and mentoring senior software engineers and test engineers.
• Proven ability to document requirements, designs, and project status.

Skills Helpful but Not Required

• Ensure client digital properties are in compliance with WCAG 2.0 and Section 508 web accessibility standards.
• Through the project lifecycle, identify accessibility defects by testing with automated tools and assistive technology.
• Build empathy and awareness within the organization by educating project teams about the challenges disabled individuals have with various user interfaces.
• Develop web accessibility training programs for user experience practitioners, developers and other pertinent roles within the organization.
• Create documentation to help communicate web accessibility requirements and recommendations to project teams.

Experience & Qualifications

• A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus.
• Demonstrated experience with project methods such as Waterfall SDLC and Agile.
• Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations.

Additional Information

All your information will be kept confidential according to EEO guidelines.