UX AI Designer for Generative & Conversational Platforms

Sedgwick

Clayton (MO)

On-site

USD 90,000 - 130,000

Full time

8 days ago

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Job summary

Sedgwick is seeking a UX AI Designer to shape intuitive AI experiences across enterprise systems. You will work with AI architects, product owners, and end users to translate complex AI capabilities into usable designs.

This senior role blends user experience, product strategy, and governance, focusing on explainability, trust, and adoption of AI-enabled tools across Lines of Business. You will develop journeys, personas, wireframes, and prototypes, while partnering with cross-functional teams

Qualifications

Bachelor’s degree in UX-related field required; Master’s preferred.
7+ years in UX design, with at least 3 years on AI-enabled products or enterprise platforms.
Experience designing for Generative AI, conversational interfaces, copilots, and workflow automation.
Experience in complex corporate environments with cross-functional teams.

Responsibilities

Lead UX strategy and design direction for AI-enabled products, tools, platforms, and workflows.
Design UX for Generative AI platforms, chat-based interfaces, agentic AI systems, and automation tools.
Collaborate with AI architects, engineers, product owners, and stakeholders to translate AI into usable designs.
Develop journeys, personas, service blueprints, wireframes, prototypes, and usability flows across systems.
Design conversational and prompt-based experiences, including prompts, flows, escalation paths, and feedback loops.
Ensure AI tools are transparent, explainable, and easy to adopt; promote governance and responsible AI use.