UX AI Designer for Enterprise AI & Transformations

Sedgwick; Oklahoma City (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

Sedgwick is seeking a UX Designer – Sedgwick AI to shape intuitive AI experiences across enterprise systems. You will partner with AI architects, product owners, and engineers to translate complex AI capabilities into practical, user-centered designs that drive transformation.

Responsibilities include designing journeys, wireframes, and conversational interfaces, while ensuring explainability, accessibility, and governance in AI-enabled tools.

Qualifications

• Bachelor’s degree in User Experience Design, Human-Computer Interaction, Product Design, Interaction Design, Cognitive Science, Psychology, Computer Science, Information Systems, or a related field required.
• Master’s degree in Human-Computer Interaction, Design Strategy, Human Factors, AI Interaction Design, or a related discipline preferred.

Responsibilities

• Leads the user experience strategy and design direction for AI-enabled products, tools, platforms, and workflows.
• Designs user experiences for Generative AI platforms, conversational AI tools, agentic AI systems, copilots, chat-based interfaces, and workflow automation solutions.
• Translates advanced AI capabilities into practical, user-centered designs that improve productivity and operations.
• Develops user journeys, personas, service blueprints, wireframes, prototypes, interaction models, and usability flows.
• Designs conversational and prompt-based experiences, including prompts, interaction patterns, and escalation paths.
• Applies human-centered design principles to ensure transparency, explainability, trust, and adoption.

Skills

AI UX design

User research

Prototyping

Design systems

Figma

Cross-functional collaboration

Explainability

Accessibility

Education

Bachelor’s degree in UX Design or related field

Master’s degree in AI Interaction Design or related discipline

Tools

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a UX Designer – Sedgwick AI to shape intuitive AI experiences across enterprise systems. You will partner with AI architects, product owners, and engineers to translate complex AI capabilities into practical, user-centered designs that drive transformation.

Responsibilities include designing journeys, wireframes, and conversational interfaces, while ensuring explainability, accessibility, and governance in AI-enabled tools.