UX AI Designer for Generative AI Enterprise Tools

Sedgwick; North Dakota; On-site; USD 90,000 - 130,000; Full time

Job summary

Sedgwick is seeking a UX AI Designer within the Transformation Office to shape intuitive AI experiences across enterprise systems, partnering with AI architects, product owners, engineering, data teams, and end users. You’ll design scalable, trustworthy AI-enabled experiences aligned with business outcomes.

You will lead human-centered design work, develop journeys and prompts, ensure explainability and governance, and support adoption across large-scale transformations. Travel may be required.

Qualifications

• Bachelor’s degree in User Experience Design or related field required.
• Master’s degree in related discipline preferred.
• Seven (7) years of related experience in UX design or human-centered design, with at least three (3) years supporting AI-enabled products.

Responsibilities

• Lead the user experience strategy and design direction for AI-enabled products, tools, platforms, and workflows.
• Design UX for Generative AI platforms, conversational AI tools, agentic AI systems, copilots, chat-based interfaces, and workflow automation.
• Collaborate with AI architects, engineers, product owners, and stakeholders to translate AI capabilities into user-centered designs.
• Develop user journeys, personas, service blueprints, wireframes, prototypes, and usability flows.
• Design conversational and prompt-based experiences, including prompts, flows, escalation paths, and feedback loops.
• Apply human-centered design principles to ensure explainability, trust, and adoption.

Skills

UX design

AI interaction

User research

Prototyping

Design systems

Communication

Education

Bachelor’s degree in UX Design or related field

Master’s degree preferred

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a UX AI Designer within the Transformation Office to shape intuitive AI experiences across enterprise systems, partnering with AI architects, product owners, engineering, data teams, and end users. You’ll design scalable, trustworthy AI-enabled experiences aligned with business outcomes.

You will lead human-centered design work, develop journeys and prompts, ensure explainability and governance, and support adoption across large-scale transformations. Travel may be required.