AI UX Designer: Generative & Conversational Interfaces

Sedgwick; North Carolina; On-site; USD 100,000 - 140,000; Full time

Job summary

Sedgwick is hiring a UX Designer – Sedgwick AI to shape AI-powered experiences across enterprise systems. You’ll translate Generative AI, chat-based interfaces, and automation workflows into intuitive, scalable designs for diverse lines of business.

You will lead user research, create journeys and prototypes, collaborate with AI architects, engineers, and product owners, and ensure accessible, trustworthy solutions aligned with transformation goals. Travel may be required.

Qualifications

• Bachelor’s degree in UX, HCI, Product Design, or related field.
• 7+ years in UX/design with AI-enabled products preferred.
• Experience with Generative AI, chat-based interfaces, and enterprise platforms.

Responsibilities

• Lead UX strategy and design for AI-enabled products and workflows.
• Create user journeys, personas, service blueprints, and prototypes.
• Collaborate with AI architects, engineers, and stakeholders to deliver usable AI experiences.

Skills

UX design

Generative AI

Conversational design

Wireframing

Prototyping

Education

Bachelor's degree in UX/HCI/Design

Master’s degree preferred

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is hiring a UX Designer – Sedgwick AI to shape AI-powered experiences across enterprise systems. You’ll translate Generative AI, chat-based interfaces, and automation workflows into intuitive, scalable designs for diverse lines of business.

You will lead user research, create journeys and prototypes, collaborate with AI architects, engineers, and product owners, and ensure accessible, trustworthy solutions aligned with transformation goals. Travel may be required.