Utility Technician/CDL Required

United Site Services; Mantua Township (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and visit customer sites to service and pump portable restrooms and holding tanks. The role emphasizes safety, on-time performance, and high-quality customer service.

The ideal candidate will have at least two years of commercial driving experience, a valid driver license, and strong time management, communication, and problem-solving skills to adapt routes and meet customer needs.

Qualifications

• Two years of commercial driving experience required.
• Valid Driver License (CDL or non-commercial) required.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills required.

Responsibilities

• Operate a service truck to service/pump/clean portable restrooms and holding tanks.
• Drive in compliance with USS and DOT safety standards and regulations.
• Perform tasks including lifting/pushing 50–150 lbs frequently.
• Service portable toilets to USS 8 point standard.
• Interact with customers on-site to ensure services meet expectations.
• Adjust routes as needed to meet customer needs.
• Provide routing feedback to optimize efficiency and service quality.
• Plan for customer needs to satisfy current and future requirements.

Skills

Commercial driving experience

Driver license (CDL or non-commercial)

Time management

Customer service

Communication

Problem-solving

Decision making

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.

• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.

• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.

• Conduct portable toilets servicing to USS 8 point service standard.

• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.

• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.

• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.

• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.

• Valid Driver License (CDL or non-commercial).

• Excellent time management, customer service and communication skills.

• Strong problem-solving and decision making skills.