Utility Systems Operator Supervisor

Veterans Health Administration; Cape Coral (FL); On-site; USD 48,000 - 58,000; Full time

Job summary

Veterans Health Administration is seeking a Supervisor of Utility Systems Operators (USO) at the Lee County VA Healthcare Center in Cape Coral, FL. The role oversees all USO activities, schedules, and contract coordination within the Facility Management Service to ensure continuous, safe, and efficient utility services for patient areas.

The position requires strong technical and administrative leadership, with responsibilities including staff development, performance management, and on-site

Responsibilities

• Technically and administratively responsible for control of all work and activity related to the USO section and must account to his/her superior for the quality, quantity, and timeliness of work performed by the Section.
• Assigns USO employees based on priorities, capabilities, and assignment requirements; establishes 24/7 schedules for routine activities.
• Reviews work to assure quality and efficiency; provides technical and administrative guidance to subordinates.
• Identifies development and training needs; sets performance standards for all employees.
• Oversees contract service personnel on site, directs work, coordinates, and reviews performance.
• Develops specifications for yearly and one-time service contracts; assists contractors in locating components; handles repairs for service calls.
• Ensures adequate spare parts inventory and maintains safe, efficient utility services across patient care areas and the medical center.

Job description

• Department: Department of Veterans Affairs

This position is the supervisor of all Utility Systems Operators (USO) at Lee County VA Healthcare Center, which is a position within the Facilities Management Service (FMS) of Bay Pines VA Medical Center in Cape Coral, FL.

Key Responsibilities

Duties may include, but are not limited to the following: Technically and administratively responsible for control of all work and activity related to the USO section and must account to his/her superior for the quality, quantity, and timeliness of work performed by the Section. Requisitions materials, supplies and equipment as needed, schedules delivery, etc.

Makes assignments to USO employees based on priorities, selective considerations of difficulty, the requirements of their assignments, and the capabilities of the employees. Establishes 24 hrs./day, 7 days/week schedules for the routine activities, and special practices as required. Reviews the work of employees at intervals to assure quality, effectiveness, efficiency and completeness of work. Provides technical and administrative advice and instructions to subordinates.

Identifies development and training needs of USO Section employees, making recommendations to the Assistant Chief, Facility Management Service to provide or make provisions for such development and training. Sets performance standards for all employees. Oversees contract service personnel while they are working on site, which involves work instructions, directing, problem solving, coordination, and work review.

Develops specifications for yearly contracts and one-time service contracts. Assists contractor in locating system components that are involved in their contract. Evaluates and performs corrective actions/repairs in response to service calls such as elevator malfunctions or entrapments, HVAC issues, plumbing leaks or blockages, and more. Determines modifications and updates to new equipment and existing systems, when necessary, to provide the optimal performance desired.

Ensures adequate spare parts inventory as required by the Section workload. Maintains safe, efficient, and uninterrupted utility services throughout all patient care areas and the entire medical center. Performs other related duties as assigned. Work Schedule: Monday-Friday, 8:00am-4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $35.61 – $41.56/hr.

What is the application deadline?

Applications close on 2026-09-24.

Who is eligible to apply?

This position is open under the 'Public' hiring path.