Utility Service Rep Billing

City of Maypearl; North Richland Hills, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

City of Maypearl is seeking a utility billing specialist to provide timely and accurate billing for water services. You will analyze meter-reading data, post readings, run billing calculations, and generate and distribute monthly bills to customers.

The role includes handling customer service, processing applications for new accounts, and preparing final bills for service terminations. A High School Diploma and two years of billing-related experience are required, along with a Texas driver's

Qualifications

• Two years' customer service-related experience in accounts receivable or billing.
• Valid Texas Class C Driver's License.
• High School Diploma or Equivalency.

Responsibilities

• Analyze data from meter readings to support billing accuracy.
• Post meter readings in the computer system and run billing calculations.
• Generate water service bills and ensure monthly bills are distributed on time.

Skills

Customer service

Billing

Education

High School Diploma or Equivalency

Job description

The purpose of this position is to provide City utility customers with timely and accurate billing of utility services. This is accomplished by analyzing data from meter readings, posting accurate meter readings in computer system, running specialized billing calculations, generating bills for water services, ensuring monthly bills for utility services are distributed on time, preparing final bills for termination of service customers, providing customer service support, issuing work orders for activation and termination of services, ensuring non-payment of services results in cut-off of services and entering and processing applications for new fire hydrant accounts and bills. Other duties include maintaining the filing system, generating, and distributing delinquent account and billing information to customers, tracking billing cycle dates, providing information to businesses on utility services, and interacting with other employees and citizens. This position does not provide direction to other employees.

• High School Diploma or Equivalency.
• Two years' customer service-related experience in accounts receivable or billing.
• Valid Texas Class C Driver's License.