Utility & Revenue Optimization Specialist

Birge & Held; Indianapolis (IN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid schedule

PTO up to 20 days + 14 holidays

Volunteer PTO 8 hours/year

401(k) with employer match

Health, dental, vision plans

Gym membership reimbursement

Tuition reimbursement

Monthly phone stipend

Job summary

Birge & Held in the United States is seeking a Utility Coordinator to optimize utility and ancillary income services across our multifamily portfolio. This role acts as the central SME for utility setup, migrations, vendor management, submeter health, and revenue initiatives within the Revenue Management team.

You will partner cross‑functionally with Operations, Construction, IT, Accounting, Asset Management, and vendors to ensure seamless transitions during acquisitions and dispositions while

Qualifications

• 1–5 years of experience in multifamily utility management or related field.
• Experience with RealPage, UEM, RUM or similar utility management platforms.
• Experience with Ratio Utility Billing (RUBS) or submetering programs.
• Strong analytical and problem‑solving skills.
• Strong verbal and written communication skills.
• Ability to manage multiple projects and deadlines across a portfolio.

Responsibilities

• Manage all utility services across the Birge & Held portfolio, including managed and flat‑rate programs.
• Oversee water, sewer, gas, trash, stormwater, common area electric, and electricity services.
• Monitor utility performance and recovery levels to optimize costs.
• Evaluate cost‑saving opportunities related to utility services and vendor contracts.
• Lead onboarding for new acquisitions and oversee transitions during dispositions.
• Monitor submeter health and coordinate subcontractors for service/repair.
• Negotiate and monitor vendor contracts to drive efficiency and financial performance.

Skills

Analytical skills

Problem solving

Communication skills

Project management

Time management

Tools

RealPage/UEM/RUM

RUBS/Submetering

Job description

Birge & Held in the United States is seeking a Utility Coordinator to optimize utility and ancillary income services across our multifamily portfolio. This role acts as the central SME for utility setup, migrations, vendor management, submeter health, and revenue initiatives within the Revenue Management team.

You will partner cross‑functionally with Operations, Construction, IT, Accounting, Asset Management, and vendors to ensure seamless transitions during acquisitions and dispositions while