Remote Utility Billing & Ops Specialist

AirBills, Inc.; Nashville (TN); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Learning budget

Equity grants with offers

Job summary

AirBills, Inc. is seeking a Utility Provider Relationship Manager to oversee relationships with utility providers across customer portfolios. This remote-first role involves disputing incorrect bills, managing service transfers, and optimizing operations.

The ideal candidate will have over 2 years of experience in utility billing or property management, strong attention to detail, and be comfortable making calls to utility providers. A competitive salary ranging from $60,000 – $82,000 plus benefits is offered.

Qualifications

• 2+ years in utility billing, property management ops, or related field.
• Comfortable on the phone with utility providers.
• Detail-oriented; able to spot discrepancies.

Responsibilities

• Manage day-to-day relationships with utility providers nationwide.
• Dispute incorrect bills and track resolutions to closure.
• Document playbooks for repeatable utility-ops scenarios.

Skills

Utility billing experience

Detail-oriented

Comfortable in spreadsheets

Calm under pressure

Job description

AirBills, Inc. is seeking a Utility Provider Relationship Manager to oversee relationships with utility providers across customer portfolios. This remote-first role involves disputing incorrect bills, managing service transfers, and optimizing operations.

The ideal candidate will have over 2 years of experience in utility billing or property management, strong attention to detail, and be comfortable making calls to utility providers. A competitive salary ranging from $60,000 – $82,000 plus benefits is offered.