Spa Utility Cleaner | PM Shift

Omni Hotels & Resorts; Washington (NH); On-site; USD 25,000 - 35,000; Full time

Job summary

A luxury resort located in New Hampshire is seeking a Spa Utility Cleaner. This role is vital in maintaining high cleaning standards and providing exceptional service to guests. Responsibilities include deep cleaning various areas, ensuring equipment is in good condition, and assisting guests with their needs. Ideal candidates must be detail-oriented, able to lift weights, and accommodate weekend schedules. This position offers an opportunity to be part of a respected and empowering workplace culture.

Qualifications

• Must be able to stand/walk for long periods of time.
• Must be able to bend, reach and lift up to 50 lbs and push up to 75 lbs.
• Must be able to work weekends/holidays.

Responsibilities

• Demonstrate commitment to safety and service standards.
• Deep clean assigned guest areas timely according to standards.
• Maintain organized supply cart and report issues to supervisor.
• Clean public areas and guest rooms as needed.

Skills

Detail-oriented

Customer service oriented

Efficient

Job description

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award‑winning alpine and Nordic skiing at Bretton Woods – the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross‑designed Golf Course, nature‑inspired Spa and year‑round Canopy Tour add to our wide variety of world‑class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

Overview

The Spa Utility Cleaner role is dedicated to providing quality service that exceeds guests' expectations. The Utility Cleaner works to create guests for life, by proactively embracing service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.

Responsibilities

• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.
• Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
• Know and share information about the Hotel and Spa activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners.
• Deep Clean and provide special cleaning services to various assigned guest outlets in a timely and organized manner according to current procedures and standards.
• Clean and service assigned public areas, including lobbies, and function spaces in a timely and organized manner according to current procedures and standards.
• Maintain a neat, organized, and stocked supply cart.
• Maintain security of equipment, keys and supplies issued each day.
• Ensure equipment in service rooms are working properly.
• Report damages and/or mechanical problems to immediate supervisor.
• Take part in Monthly Linen Inventories.
• Clean Guest rooms as needed.
• Deliver amenities to Resort Guests upon request.
• Ensure equipment in assigned public areas is working properly.

Qualifications

• Must be able to stand/walk for long periods of time.
• Must be able to bend, reach and lift up to 50 lbs and push up to 75 lbs.
• Must be able to work weekends/holidays.
• Candidate must be detail and customer service oriented, efficient, and motivated.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link.

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].