Hair Stylist

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 38,000 - 48,000; Full time

Job summary

Omni Mount Washington Resort & Spa in Bretton Woods, NH seeks a Salon Hair Spa Assistant to welcome guests and perform a range of hair spa services under trained guidance.

You will ensure guest satisfaction, uphold Omni standards, and maintain a clean, well-stocked work area while supporting a fast-paced, high-touch service environment.

Qualifications

• State license and certification required.
• 2 years’ experience in a similar hotel/resort role.
• Ability to stand for several hours.
• Customer-focused with strong service orientation.
• Flexible schedule including evenings, weekends and holidays.
• Clear English communication with guests and staff.

Responsibilities

• Provide highest quality service and professional concept.
• Educate guests about home maintenance and benefits of services.
• Begin and end hair services on time with correct procedures.
• Stock and organize equipment, products, and linens daily.
• Maintain cleanliness of equipment and work stations per state law.
• Set up service area and manage laundry disposal on time.
• Communicate product and service benefits to clients.
• Participate in coaching and department meetings.

Skills

Customer service

Communication

Flexibility

Multitasking

Job description

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

Overview

Welcoming guests and assisting them into the Salon. Responsible for performing hair spa services in the manner trained by The Spa. Direct all efforts toward guest satisfaction, the achievement and maintenance of Omni standards and profit maximization.

Responsibilities

• Provide the very highest quality in terms of service and professional concept.
• Educate guest regarding home maintenance and the benefits of additional services.
• Begin and end hair services at the published time and ensure correct procedures of all services are being followed at all times.
• Ensure all equipment, products and linens etc are fully stocked on a day to day basis at your work station.
• Maintain acceptable level of cleanliness of equipment and work stations as required by state law and licensing.
• Responsible for setting up your service area according to procedures, and disposing of laundry on a timely basis.
• Relay with confidence product and service benefits to clients.
• Participate in all coaching, salon and company meetings as & when required.
• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat and organized appearance according to Omni Mount Washington standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Qualifications

• Required state license and certification.
• 2 years’ experience and training in similar position in the hotel/resort/guest service industry.
• Ability to stand for several hours.
• Must be extremely customer focused.
• Must have a flexible schedule including evenings, weekends, and holidays.
• Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.