Utility Billing Specialist (Fully Remote)

Entrata; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous PTO

Recharge days

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Entrata is seeking a Billing Specialist to manage a portfolio of multifamily properties and deliver accurate, timely utility billing services. The role emphasizes data accuracy, client and resident communication, and issue resolution in a flexible remote environment.

You will complete monthly billing activities, review data for accuracy, and collaborate with clients to resolve billing issues, enjoying generous PTO and recharge days as part of Entrata's remote culture.

Qualifications

• 1–2 years customer service experience in a deadline-driven environment.
• Proficiency in Microsoft Excel, Office, and Google Suite.
• Flexible remote culture with generous PTO and recharge days.
• Medical, dental, vision, 401(k), and wellness benefits.

Responsibilities

• Manage a portfolio of multifamily properties.
• Deliver accurate, timely utility billing services.
• Complete monthly billing activities and review data for accuracy.
• Communicate with clients and residents and resolve billing issues.

Skills

Customer service

Tools

Microsoft Excel

Microsoft Office

Google Suite

Job description

• Manage a portfolio of multifamily properties.
• Deliver accurate, timely utility billing services.

Responsibilities:

• Complete monthly billing activities and review data for accuracy.
• Communicate with clients and residents and resolve billing issues.

Qualifications:

• 1–2 years customer service experience in a deadline-driven environment.
• Proficiency in Microsoft Excel, Office, and Google Suite.
• Flexible remote culture with generous PTO and recharge days.
• Medical, dental, vision, 401(k), and wellness benefits.

Entrata

Entrata is a global leader in AI-driven property management technology, providing intelligent leasing, payment, and communication tools for owners and residents worldwide. With over 2,200 employees, the company fosters a culture of radical transparency, entrepreneurial energy, and inclusivity.