Utility Billing Specialist — Customer Support

hammond; Hammond (LA); On-site; USD 29,000 - 36,000; Full time

Job summary

Hammond is seeking a Clerk in the Utility Billing division to support the Utility Billing Supervisor. The role involves clerical tasks, posting payments, serving customers, and assisting meter readers in a city hall setting.

Ideal candidates will have a high school diploma and at least six months of clerical experience, with proficiency in Word, Google Mail, and basic arithmetic. A valid Louisiana driver’s license is preferred.

Qualifications

• High school diploma and at least six months experience in a clerical position with increasing responsibilities.
• Proficiency in Microsoft Word and Google Mail; strong business English, spelling and arithmetic.
• Familiarity with office practices and procedures, data entry, and basic spreadsheets.

Responsibilities

• Checks, analyzes and classifies or alphabetizes material; collects and posts payments for utility bills.
• Assists customers in establishing new service or researches billing issues; batches and balances receipts.
• Provides reception services at city hall by answering phones.
• Prepares monthly meter reader books and assists readers with accurate information.
• Performs general clerical duties: typing, filing, word processing, spreadsheets, and data entry.

Skills

Microsoft Word

Google Mail

Business English

Spelling

Arithmetic

Education

High school diploma or equivalent

Tools

Calculator

Job description

Hammond is seeking a Clerk in the Utility Billing division to support the Utility Billing Supervisor. The role involves clerical tasks, posting payments, serving customers, and assisting meter readers in a city hall setting.

Ideal candidates will have a high school diploma and at least six months of clerical experience, with proficiency in Word, Google Mail, and basic arithmetic. A valid Louisiana driver’s license is preferred.