Utility Billing & Process Improvement Lead

MnGFOA; Inver Grove Heights (MN); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

City of Inver Grove Heights is seeking a Utility Billing Supervisor to lead the Finance team. You will oversee daily utility billing operations, supervise staff, perform financial analyses, and ensure excellent customer service.

The role also includes special projects to improve technology and processes that deliver essential services to residents. The ideal candidate brings leadership experience, a collaborative approach, and a focus on accuracy and service quality as the city continues to

Responsabilités

• Oversee daily utility billing operations.
• Supervise utility billing staff and assign workloads.
• Perform financial analyses to support decision making.
• Ensure high-quality customer service for residents.
• Lead special projects to modernize billing systems and processes.

Description du poste

City of Inver Grove Heights is seeking a Utility Billing Supervisor to lead the Finance team. You will oversee daily utility billing operations, supervise staff, perform financial analyses, and ensure excellent customer service.

The role also includes special projects to improve technology and processes that deliver essential services to residents. The ideal candidate brings leadership experience, a collaborative approach, and a focus on accuracy and service quality as the city continues to