Utility Billing & Data Analyst

My Next Career Path Staffing; Davenport (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

My Next Career Path Staffing is seeking a detail-oriented Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies. This role ensures customer satisfaction and compliance with internal policies and regulatory standards.

The position requires analytical and organizational skills, proficiency in MS Office, and the ability to manage deadlines in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; bachelor’s degree in business or related field preferred.
• Proficient with the MS Office Suite including Outlook, Word, and Excel.
• Strong analytical and organizational skills with high attention to detail.
• Ability to manage deadlines effectively in a fast-paced environment.

Responsibilities

• Investigate and resolve billing errors utilizing the customer information system (CSS).
• Process billing corrections and adjustments in compliance with company procedures and audit standards.
• Interpret and apply utility tariffs, billing policies, and regulatory practices.
• Research client billing issues as directed.
• Maintain detailed records of billing activities using Excel spreadsheets.
• Contribute to process documentation and suggest updates to billing procedures for operational efficiency.
• Support various ad-hoc billing projects as needed.

Skills

Analytical skills

Organizational skills

Attention to detail

Deadline management

Education

High school diploma or equivalent

Bachelor's degree in business or related field

Tools

Microsoft Office

Job description

My Next Career Path Staffing is seeking a detail-oriented Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies. This role ensures customer satisfaction and compliance with internal policies and regulatory standards.

The position requires analytical and organizational skills, proficiency in MS Office, and the ability to manage deadlines in a fast-paced environment.