Utility Billing & Accounts Specialist

5812 Investment Group; BLOOMINGTON (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

5812 Investment Group is seeking an Administrative individual to support Utility Processing. The role focuses on payment handling, bill consolidation, and setup or transfers of utilities for properties. You will support the Senior Utilities Specialist and interact with property teams and vendors.

You will manage multiple tasks, ensure accurate reporting, and maintain timely payments while upholding service standards in a fast-paced real estate portfolio environment.

Qualifications

• Associate degree in accounting with a minimum of 3 years’ accounting experience (preferred).
• Knowledge of accounting practices and procedures.
• Skilled in preparing detailed reports and computations.
• Must be detail oriented.
• Must be project oriented with the ability to handle multiple tasks and meet deadlines.
• Good customer service skills. Manage difficult or emotional customer situations. Respond promptly to customer needs.

Responsibilities

• Tracking & monitoring utility usage, billing discrepancies and payments for water, electric and gas services.
• Gathering/consolidating bills for processing/analysis using variations of mail, email & utilizing the vendor payment portals.
• Assisting with the setup or transfer of utilities as needed for new properties or from/to residents.
• Project Management: assist and/or lead the transfer from paper billing to electronic billing. This will be done one property at a time, until all properties are setup to receive invoices and notices electronically.
• Overall customer service fielding questions or issues from the property teams and working with the vendors to research.
• New acquisition setup: Assessing Utility vendors to include determining and obtaining bonds so that cash deposits are not needed.

Skills

Attention to detail

Communication

Customer service

Time management

Teamwork

Education

Associate degree in accounting

Tools

Microsoft Office

Accounting software

Job description

5812 Investment Group is seeking an Administrative individual to support Utility Processing. The role focuses on payment handling, bill consolidation, and setup or transfers of utilities for properties. You will support the Senior Utilities Specialist and interact with property teams and vendors.

You will manage multiple tasks, ensure accurate reporting, and maintain timely payments while upholding service standards in a fast-paced real estate portfolio environment.