Utility Assistance Case Worker I - Flexible Schedule

Experience Champaign Urbana; Champaign (IL); On-site; USD 22,482 - 23,419; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement

Competitive benefits

Great work environment

Job summary

Experience Champaign Urbana is seeking a Case Worker I – Utility Assistance to support low-income households in Champaign County. This role is focused on determining benefits eligibility to maintain utility services while providing necessary information and referrals. The ideal candidate will possess strong customer service skills and a background in human services.

The position offers a competitive wage of $16.32 - $17.00 per hour and includes benefits such as health insurance and retirement plans. Flexibility in scheduling is required to meet client needs and support program goals.

Qualifications

• 3 years’ experience in applicable programs.
• Valid driver’s license and traveling ability.
• Knowledge of public assistance programs.

Responsibilities

• Determine benefits eligibility for low-income households.
• Provide information or referrals for service needs.
• Maintain accurate documentation and data entry.

Skills

Customer service skills

Multi-lingual skills

Basic math skills

Computer skills

Communication skills

Education

High school diploma/G.E.D. or Associate’s degree in human services

Job description

Experience Champaign Urbana is seeking a Case Worker I – Utility Assistance to support low-income households in Champaign County. This role is focused on determining benefits eligibility to maintain utility services while providing necessary information and referrals. The ideal candidate will possess strong customer service skills and a background in human services.

The position offers a competitive wage of $16.32 - $17.00 per hour and includes benefits such as health insurance and retirement plans. Flexibility in scheduling is required to meet client needs and support program goals.