Utility Aide - Food and Nutrition

Baystate Health; Springfield (MA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Tuition assistance

Career growth

Regional opportunities

Retirement plan

Paid time off

Job summary

Baystate Health is seeking a part-time Utility Aide to support the Food and Nutrition team at Baystate Medical Center in Springfield, MA. The role focuses on assembling and delivering patient meal trays, operating the dish room, and upholding high sanitation standards in a fast-paced hospital kitchen.

You will assist with food preparation and routine cleaning, ensuring patient care is supported by safe, organized processes and quality service for patients, visitors, and staff.

Qualifications

• High School Diploma, GED, or Hi-Set.
• 2+ years experience in healthcare, restaurant, or hospitality setting.
• ServSafe certification preferred.

Responsibilities

• Coordinate Tray Delivery and Retrieval: deliver carts with assembled meal trays to hospital units and retrieve soiled trays.
• Perform Dish Room Operations: manage tray assembly, cart delivery, and operation of the dish machine.
• Maintain Food Safety Standards: follow handwashing, hygiene, glove use, and temperature control procedures.
• Clean and Sanitize Equipment: wash and sanitize plates, utensils, pots, pans, and kitchen areas.
• Follow Sanitation and Quality Standards: maintain temperature logs and cleaning checklists per HACCP and Joint Commission.
• Support Kitchen Ops: assist with food prep and other duties to meet department needs.
• Work as Part of a Team: collaborate with Food and Nutrition staff for efficient operations.

Skills

2 years experience in healthcare or H&

Education

High School Diploma, GED, or Hi-Set

ServSafe Certification

Job description

Utility Aide in Springfield, MA | Baystate Health Careers

Department: Food and Nutrition

Location: Baystate Medical Center, Springfield, Massachusetts

Job Type: Part-time

Shift: Days

Make an Impact with Baystate Health

Baystate Health is seeking a Utility Aide to join the Food and Nutrition team. Under the direction of the Supervisor of Utility Aides and/or Manager of Production/Executive Chef, the Utility Aide performs a variety of essential tasks that support the daily operations of a professional healthcare kitchen.

Responsibilities include disassembly of patient meal trays, food cart delivery and retrieval, loading and unloading of dishwasher, equipment cleaning, and maintaining the cleanliness and sanitation of food service and production areas. This role plays an important part in supporting patient care by ensuring that meal trays are efficiently disassembled, safety standards are followed, and kitchen equipment, utensils, and service areas remain clean, sanitary, organized and stocked. From supporting kitchen operations, you will help ensure that patients, visitors, and team members receive high-quality service.

The Utility Aide Will:

• Coordinate Tray Delivery and Retrieval: Deliver carts containing assembled meal trays to designated hospital units, retrieve carts with soiled trays, and ensure timely and efficient service.
• Perform Dish Room Operations: Complete all essential dish room functions, including tray assembly, cart delivery and retrieval, tray removal, and loading and unloading the conveyor-type dish machine.
• Maintain Food Safety Standards: Follow proper handwashing, personal hygiene, glove use, food handling, and temperature control procedures to help protect patients and staff.
• Clean and Sanitize Equipment: Wash and sanitize plates, utensils, pots, pans, kitchen equipment, floors, and food preparation areas using approved cleaning procedures.
• Follow Sanitation and Quality Standards: Maintain temperature logs, quality control and quality assurance records, cleaning checklists, and maintenance reports in accordance with department procedures and applicable HACCP, Joint Commission, and Massachusetts Department of Public Health requirements.
• Use Cleaning Chemicals Safely: Follow established chemical handling procedures and quality assurance guidelines for appropriate sanitizer concentrations and chemical-to-water ratios, where applicable.
• Maintain a Clean and Organized Work Environment: Ensure clean items are stored appropriately and kept separate from soiled items to prevent contamination.
• Support Kitchen Operations: Assist with food preparation, special cleaning projects, and other operational duties as assigned to meet department needs.
• Work as Part of a Team: Collaborate with Food and Nutrition team members to maintain efficient operations in a fast-paced healthcare kitchen while demonstrating professionalism and a commitment to excellent customer service.
• Demonstrate Initiative and Flexibility: Work independently with minimal supervision and respond to changing priorities and additional assignments as needed.

Schedule Details:

• Job Type: Part-Time, 20 hours per week
• Shift: Days, between 6am-7:30pm
• Schedule: 8-hour shifts
• Weekend Requirement: Every other weekend
• Holiday Requirement: Rotating holidays

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children’s Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Required Skills

• None

Preferred Qualifications & Skills

• High School Diploma, GED, or Hi-Set
• 2 years experience in a healthcare, restaurant or other hospitality setting

Start Your Career at Baystate Health

You Belong at Baystate.

Education:

GED or HiSET, Non-Graduate

Certifications:

ServSave Food Handlers Certified - ServSafe National Restaurant Association

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate’s relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$16.34 - $18.78 - $21.46

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.