Nutrition Assistant

Baystate Health; Greenfield (MA); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Tuition & Training

Career Growth

Regional Opportunities

Retirement

Paid Time Off

Job summary

Baystate Health is seeking a Nutrition Assistant to join the Food and Nutrition Department at Baystate Franklin Medical Center in Greenfield, MA. You will support patient meal selections using handheld technology, verify diet orders, and communicate with clinical and nursing staff to ensure accurate meals aligned with Medical Nutrition Therapy orders.

The role emphasizes direct patient interaction, collaboration with dietitians, and contributing to patient satisfaction and quality care within a

Qualifications

• High School Diploma, GED, or HiSET required.
• Food service and/or healthcare experience preferred.

Responsibilities

• Facilitate patient meal selections using handheld technology and system applications, following scripting, allergy verification, and patient identification procedures.
• Assess patients for appropriate food selections and guide patients and families toward Nutrition Therapy orders, offering alternatives when needed.
• Verify diet orders and allergies to ensure meals match patients' clinical needs.
• Communicate patient food choices, intake, and meal concerns to the Clinical Nutrition Team and nursing staff for timely follow-up.
• Monitor meal service concerns and follow up with dietitians and leadership as needed.

Skills

Food service experience

Healthcare experience

Education

High School Diploma, GED, or HiSET

Job description

At Baystate Health we respect the privacy of our candidates and recruits. Please note that we will not contact candidates directly to ask for personal information over the phone, such as date of birth, social security number, or any other private financial information. Learn More

Nutrition Assistant in Greenfield, MA| Baystate Health Careers

Department:Food and Nutrition
Location:Baystate Franklin Medical Center, Greenfield, Massachusetts
Job Type:Full-time
Shift:Days

Make an Impact with Baystate Health

Baystate Health is seeking aNutrition Assistantto join theFood and Nutrition DepartmentatBaystate Franklin Medical Centerin Greenfield, Massachusetts. Our Food and Nutrition team plays an important role in the patient experience by supporting safe, accurate, and personalized meal service. Working closely with patients, families, and medical staff, you will help patients select foods that align with their nutritional needs while providing compassionate, service-focused support.

The Nutrition Assistant role offers the opportunity to make a direct impact on patient satisfaction and quality care. Using handheld technology, you will facilitate patient meal selections, support nutrition-related care processes, and help strengthen communication between Food and Nutrition and clinical teams.

The Nutrition Assistant Will:

• Facilitate patient meal selections using handheld technology and system applications, following established scripting, allergy verification, and patient identification procedures.
• Assess patients for appropriate food selections and guide patients and families toward choices that comply with prescribed Medical Nutrition Therapy (MNT) orders, offering appropriate alternatives when needed.
• Verify diet orders and allergies and use established processes to ensure patients receive meals that are accurate and appropriate to their clinical needs.
• Communicate patient food choice, intake, and meal service concerns to the Clinical Nutrition Team and nursing staff, supporting timely follow-up and quality patient care.
• Monitor and follow up on meal service concerns, including patients who have not ordered meals or whose expectations have not been met, using documentation and communication with dietitians and Food Service leadership.
• Provide accurate information to the production and tray assembly areas, supporting efficient tray preparation, reducing waste, and ensuring timely removal of meals for discharged patients.
• Perform other similar and related duties as assigned to meet the operational needs of the department.
• Job Type: Full-time
• Shift: Days
• Hours: 40 hours/week
• Schedule: Monday- Friday, 12-hour shifts, 7:00 a.m. to 7:30 p.m.
• Holiday Requirement: Rotating holidays

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

Preferred Qualifications & Skills

• High School Diploma, GED, or HiSET
• Food service and/or healthcare experience.

Start Your Career at Baystate Health

You Belong at Baystate.

Education:

GED or HiSET

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$17.98 – $20.68 – $24.12

Equal Employment Opportunity Employer