Utility Aide - Food and Nutrition

100 Baystate Medical Center; United States; On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Paid time off

Career growth opportunities

Job summary

Baystate Health in Springfield, MA, is seeking a part-time Utility Aide to join the Food and Nutrition team at Baystate Medical Center. Responsibilities include disassembling patient meal trays, delivering and retrieving carts, and maintaining cleanliness and sanitation in food service areas.

This role supports patient care by ensuring efficient meal service and compliance with safety standards. Responsibilities include providing tray delivery, dish room operations, and teamwork with the Food

Qualifications

• High School Diploma, GED, or HiSET required.
• 2 years experience in a healthcare, restaurant or hospitality setting preferred.

Responsibilities

• Coordinate tray delivery and retrieval to hospital units.
• Perform dish room operations including tray assembly and loading/unloading conveyor dishwasher.
• Maintain food safety standards with proper handwashing, hygiene, and temperature control.
• Clean and sanitize kitchen equipment, utensils, and work areas.
• Follow sanitation and quality standards, document temperature logs and cleaning checklists.
• Support kitchen operations and team collaboration in a fast-paced healthcare setting.

Education

High School Diploma, GED, or HiSET

Job description

Utility Aide in Springfield, MA | Baystate Health Careers Department: Food and Nutrition Location: Baystate Medical Center, Springfield, Massachusetts Job Type: Part-time Shift: Days

Make an Impact with Baystate Health Baystate Health is seeking a Utility Aide to join the Food and Nutrition team. Under the direction of the Supervisor of Utility Aides and/or Manager of Production/Executive Chef, the Utility Aide performs a variety of essential tasks that support the daily operations of a professional healthcare kitchen. Responsibilities include disassembly of patient meal trays, food cart delivery and retrieval, loading and unloading of dishwasher, equipment cleaning, and maintaining the cleanliness and sanitation of food service and production areas. This role plays an important part in supporting patient care by ensuring that meal trays are efficiently disassembled, safety standards are followed, and kitchen equipment, utensils, and service areas remain clean, sanitary, organized and stocked. From supporting kitchen operations, you will help ensure that patients, visitors, and team members receive high-quality service.

The Utility Aide Will:

• Coordinate Tray Delivery and Retrieval: Deliver carts containing assembled meal trays to designated hospital units, retrieve carts with soiled trays, and ensure timely and efficient service.
• Perform Dish Room Operations: Complete all essential dish room functions, including tray assembly, cart delivery and retrieval, tray removal, and loading and unloading the conveyor-type dish machine.
• Maintain Food Safety Standards: Follow proper handwashing, personal hygiene, glove use, food handling, and temperature control procedures to help protect patients and staff.
• Clean and Sanitize Equipment: Wash and sanitize plates, utensils, pots, pans, kitchen equipment, floors, and food preparation areas using approved cleaning procedures.
• Follow Sanitation and Quality Standards: Maintain temperature logs, quality control and quality assurance records, cleaning checklists, and maintenance reports in accordance with department procedures and applicable HACCP, Joint Commission, and Massachusetts Department of Public Health requirements.
• Use Cleaning Chemicals Safely: Follow established chemical handling procedures and quality assurance guidelines for appropriate sanitizer concentrations and chemical-to-water ratios, where applicable.
• Maintain a Clean and Organized Work Environment: Ensure clean items are stored appropriately and kept separate from soiled items to prevent contamination.
• Support Kitchen Operations: Assist with food preparation, special cleaning projects, and other operational duties as assigned to meet department needs.
• Work as Part of a Team: Collaborate with Food and Nutrition team members to maintain efficient operations in a fast-paced healthcare kitchen while demonstrating professionalism and a commitment to excellent customer service.
• Demonstrate Initiative and Flexibility: Work independently with minimal supervision and respond to changing priorities and additional assignments as needed.

Schedule Details:

• Job Type: Part-Time, 20 hours per week
• Shift: Days, between 6am-7:30pm
• Schedule: 8-hour shifts
• Weekend Requirement: Every other weekend
• Holiday Requirement: Rotating holidays

Benefits That Support You

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice. Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Required Skills None Preferred Qualifications & Skills

High School Diploma, GED, or Hi-Set 2 years experience in a healthcare, restaurant or other hospitality setting.

Start Your Career at Baystate Health

You Belong at Baystate.

Education

Education: GED or HiSET, Non-Graduate (Required) Certifications: ServSave Food Handlers Certified - ServSafe National Restaurant Association

Compensation Note

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $16.34 - $18.78 - $21.46

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.