Utility Account Restoration Specialist

Conservice LLC; Logan (UT); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Conservice LLC is hiring for a Disconnect Resolution Specialist in Logan, UT. The role is available in-office or hybrid with in-office days Tue, Wed, and Thu, and a shift pattern from 3 pm–7 pm or 4 pm–8 pm MT.

The position focuses on researching disconnect notices, coordinating payments to restore services, and maintaining client relationships while keeping accounts active and in good standing.

Qualifications

• Must be self-motivated to identify and resolve issues.
• Ability to manage time and prioritize workload effectively.
• Clear and professional written and verbal communication.
• Ability to develop collaborative relationships with team members.
• Self-motivated to produce quality work.

Responsibilities

• Coordinate with utility providers, collection agencies and team members to research disconnected accounts.
• Scan disconnect notices and link them to the correct account in the Conservice database.
• Prioritize urgent disconnect notices and resolve them quickly.
• Make payments to restore utility services.
• Medium phone usage—up to 30–50% of the workday making outbound calls to providers.

Skills

Self motivation

Time management

Clear communication

Collaborative relationships

Quality-focused

Education

High school diploma or equivalent

Job description

Conservice LLC is hiring for a Disconnect Resolution Specialist in Logan, UT. The role is available in-office or hybrid with in-office days Tue, Wed, and Thu, and a shift pattern from 3 pm–7 pm or 4 pm–8 pm MT.

The position focuses on researching disconnect notices, coordinating payments to restore services, and maintaining client relationships while keeping accounts active and in good standing.