Utilities Service Clerk: Billing & Customer Care

Strategic Government Resources, Inc.; Midwest City (OK); On-site; USD 26,000 - 28,000; Full time

Job summary

The City of Midwest City invites applications for the Utilities Service Clerk in the City Clerk Department. This entry-level role supports switchboard operations, utility billing, cashiering and customer service for residents and businesses.

Key duties include processing payments, issuing notices, maintaining licensing records, providing public records, and assisting with account setup and changes. Strong data entry skills and basic computer knowledge are required.

Qualifications

• High school diploma or GED required.
• Ability to pass clerical and data entry tests.
• Basic computer knowledge including 10-key and word processing.

Responsibilities

• Receives calls and directs to the proper office, opens and closes switchboard.
• Opens mail for water bill payments and verifies amounts.
• Provides information on city services and utility policies.
• Prepares work orders for new accounts, transfers, and changes.
• Maintains permits and licenses files; notifies on expiration.

Skills

High school diploma or GED

Data entry testing

Basic computer knowledge

Education

High school diploma or GED

Job description

The City of Midwest City invites applications for the Utilities Service Clerk in the City Clerk Department. This entry-level role supports switchboard operations, utility billing, cashiering and customer service for residents and businesses.

Key duties include processing payments, issuing notices, maintaining licensing records, providing public records, and assisting with account setup and changes. Strong data entry skills and basic computer knowledge are required.