Utilities GIS Consultant — ArcGIS Enterprise Expert

ESRI; Charlotte (NC); On-site; USD 84,000 - 142,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Esri in Charlotte, NC seeks an experienced GIS professional to drive enterprise ArcGIS solutions for electric and gas utilities. You will translate client challenges into strategic GIS implementations, focusing on ArcGIS Enterprise, Utility Network, and related Esri tools.

You’ll collaborate on enterprise geospatial strategies, manage scope and timelines, and guide multi-stakeholder projects while ensuring customer success and value delivery.

Qualifications

• 5+ years of hands-on experience applying ArcGIS Enterprise in production environments.
• 5+ years of experience working within the electric & gas utility industry.
• Demonstrated expertise with ArcGIS Utility Network concepts and implementations.
• Experience using and configuring Esri products including ArcGIS Pro, ArcGIS Enterprise, ArcGIS Utility Network, ArcGIS Field Maps, and ArcGIS Solutions.
• Ability to connect utility business workflows (asset management, field operations, data management, and more) to ArcGIS solutions.
• Strong client-facing experience with a proven ability to understand customer needs and deliver effective solutions.
• Experience contributing to or leading complex, multi-stakeholder projects.

Responsibilities

• Help clients translate complex electric and gas utility challenges into practical, state-of-the-art GIS solutions, with a strong emphasis on implementing ArcGIS Enterprise, ArcGIS Utility Network, and ArcGIS Solutions.
• Collaborate with clients to prepare enterprise geospatial strategies, including multi-year implementation and migration roadmaps.
• Collect, organize, and present client requirements, objectives, and business workflows‑including asset management, field operations, and data management - to develop actionable ArcGIS Enterprise solutions.
• Analyze and interpret business and technical problems specific to electric and gas utilities, delivering practical, customer-focused solutions.
• Advise customers on enterprise GIS strategies and product selection, with a focus on ArcGIS Enterprise and Utility Network.
• Lead project management activities, including planning, execution, and delivery of electric and gas utilities GIS projects, ensuring alignment with client goals and successful customer outcomes.
• Create and manage scope, cost, schedule, and deliverables through planning, tracking, quality assurance, change control, and risk management.
• Manage small to large-scale projects and lead project teams through requirements, analysis, design, build, and rollout.
• Track project performance and communicate status with internal teams and customer stakeholders.
• Work with Esri's marketing and sales teams to support business development, expand into new application areas, and deliver solutions to new and existing customers.
• Manage client relationships and maintain a strong focus on customer success and long-term partnership.

Skills

Client-facing

Project management

Communication skills

Collaboration

Education

Bachelor's degree in information systems, GIS, geography, or a related field

Tools

ArcGIS Pro

ArcGIS Enterprise

ArcGIS Utility Network

ArcGIS Field Maps

ArcGIS Solutions

Job description

Esri in Charlotte, NC seeks an experienced GIS professional to drive enterprise ArcGIS solutions for electric and gas utilities. You will translate client challenges into strategic GIS implementations, focusing on ArcGIS Enterprise, Utility Network, and related Esri tools.

You’ll collaborate on enterprise geospatial strategies, manage scope and timelines, and guide multi-stakeholder projects while ensuring customer success and value delivery.