Utilities Field Service Management Consultant

Infosys; United States; Hybrid; USD 94,000 - 132,000; Full time

Job summary

Infosys is seeking a Utilities Field Service Management Consultant to drive high-level design artifacts and functional deliverables across various projects. The candidate will engage with stakeholders throughout the Software Development Life Cycle, contributing to a culture focused on teamwork, collaboration, and diversity.

Benefits

Medical/Dental/Vision/Life Insurance

401(k) plan and contributions

Long-term/Short-term Disability

Paid Time Off

Qualifications

• 7 years of experience in Information Technology.
• 5 years in Utilities in Field Service Management area.
• Experience as a functional lead.

Responsibilities

• Interface with stakeholders and lead functional workshops.
• Deliver high quality functional deliverables for a module.
• Support implementation, transition, and warranty activities.

Skills

Communication

Analytical skills

Education

Bachelor’s degree or foreign equivalent

Tools

Salesforce Field Service

Oracle Field Service

D365

IFS

Job description

Utilities Field Service Management Consultant

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Utilities Field Service Management Consultant

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Job Description

Infosys is seeking a Utilities Field Service Management Functional Consultant. In the role of Field Service Management Consultant, you will interface with key stakeholders and apply your proficiency across different stages of the Software Development Life Cycle including Running Functional Workshops, Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality functional deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Job Description

Infosys is seeking a Utilities Field Service Management Functional Consultant. In the role of Field Service Management Consultant, you will interface with key stakeholders and apply your proficiency across different stages of the Software Development Life Cycle including Running Functional Workshops, Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality functional deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

This position is based out of Columbus, OH. Candidate can work from anywhere in USA and or Remote during EST time zone. This position may require travel to project locations.

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of experience with Information Technology.
  
  

Preferred Qualifications

• At least 5 years of experience including experience in Utilities in Field Service Management Area
• Experience in playing the role of functional lead, driving requirements and design considering product fitment and client requirements.
• Experience in handling solutions in the areas of Electric and Gas distribution.
• Expertise in at least one of the leading Field Services products (Salesforce Field Service/IFS/D365/Oracle Field Service)
• Ability to handle clients, multiple stakeholders and drive specific solution areas to closure.
• Strong communication and Analytical skills
• Ability to work in team in diverse/ multiple stakeholder environment
• Experience and desire to work in a Global delivery environment
  
  

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
  
  

Estimated annual compensation range for this role will be as follows:

In CA / WA / NY / CO: 94,000 to 131,600

In Washington, DC: 85,700 to 124,600

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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