Usher / Ticket Taker

ASM Global; Fresno (CA); On-site; USD 22,000 - 26,000; Part time

Job summary

ASM GLOBAL is seeking part-time Usher positions at Save Mart Center. The role involves greeting guests, assisting with inquiries, and reporting issues to the appropriate department. You will work under the Events Manager and Usher Supervisors in a fast-paced arena environment.

Qualifications include being 18+, having at least a high school diploma or GED, and some customer service experience is preferred. Must be willing to work nights, weekends, and holidays, with ability to stand for long

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED; six months customer service experience preferred.

Responsibilities

• Receive all guests with outstanding friendly customer service.
• Answer general questions about the arena and provide assistance when needed.
• Assist Event Manager and Usher Supervisors when needed.
• All other duties and responsibilities as assigned.

Skills

Customer service

Verbal communication

Interpersonal skills

Flexibility

Education

High school diploma or GED

Job description

Job title: Usher, Reports to: Events Manager, Department: Guest Services/Event operations, FSLA: Hourly, Part-time, Salary: $16.90/hr

ASM GLOBAL, a public facilities management company, has immediate openings for part-time Usher at Save Mart Center.

This position will greet and assist guest at events including answering questions that arise. This position represents the facility with outstanding friendly custom service greeting and assisting guest at events. Will also assist guest answering questions that arise and will report problems or concerns to appropriate department.

MAJOR RESPONSIBILITIES

• Receive all guests with outstanding friendly customer service.
• Answer general questions about the arena and provide assistance when needed.
• Assist Event Manager and Usher Supervisors when needed.
• All other duties and responsibilities as assigned.

WORKING CONDITIONS

This position is not substantially exposed to adverse conditions other than loud sound for some events.

KNOWLEDGE, SKILLS & ABILITIES

• Must be able to work in a fast paced diverse environment
• Convey strong verbal & interpersonal skills.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Remain flexible and adjust to situations as they occur.
• Must be able to work irregular hours including nights, weekend and/or holidays as needed.
• Must be able to stand and/or walk for hours at a time.

EDUCATION AND/OR EXPERIENCE

• Must be 18 years of age or older.
• Received High school diploma or GED; and at least six (6) months customer service experience preferred.

NOTE: The essential responsibilities of this position described under the headings above. Job duties may be subject to change at any time due to reasonable accommodation or other reasons. Also this document in no way states or implies that these are the only duties performed by the employee occupying this position.

External Candidates:

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.