Usher, Lincoln Theatre

I.M.P.; Washington (District of Columbia); On-site; USD 21,000 - 29,000; Part time

Job summary

Lincoln Theatre in Washington, DC is seeking friendly, professional ushers to greet patrons, guide seating, and answer questions during performances. Ushers work with security and the house manager to maintain a welcoming, orderly environment.

Responsibilities include directing seating for reserved and general admission shows, assisting patrons with accessible seating, enforcing venue policies, and contributing to post-show cleaning and safety efforts. Part-time, customer-focused position.

Qualifications

• Professional, welcoming and friendly demeanor.
• Confidence in interacting with the general public on a regular basis.
• Interpersonal problem-solving and communication skills.
• Ability to listen attentively to instructions and patrons' needs.

Responsibilities

• Greet patrons as they enter the venue; make them feel welcome.
• Direct patrons to seats for reserved seating shows.
• Assist patrons in finding seats during general admission shows.
• Assist patrons in need of accessible seating.
• Answer or find the answer to any patron questions.
• Act as eyes and ears - report concerns to security or management.
• Enforce house policies, such as photography restrictions.
• Clean the theatre after performances.
• Perform security functions as needed, such as controlling access to VIP seating areas.

Skills

Professional demeanor

Public interaction

Problem-solving

Active listening

Job description

Job DetailsJob Location: Lincoln Theatre - Washington, DC 20009Position Type: Part TimeSalary Range: $18.00 Hourly

Lincoln Theatre is seeking friendly and professional Ushers to serve as the primary point of contact for patrons once they enter the theatre. They act as hosts - providing direction to seats, answering questions, and facilitating conflict resolution. They work in conjunction with security staff and report to the house manager.

RESPONSIBILITIES

• Greet patrons as they enter the venue; make them feel welcome
• Direct patrons to seats for reserved seating shows
• Assist patrons in finding seats during general admission shows
• Assist patrons in need of accessible seating
• Answer or find the answer to any patron questions
• Act as eyes and ears - report any concerns to security or management
• Enforce house policies, such as photography restrictions
• Clean the theatre after performances
• Perform some security functions as needed, such as controlling access to VIP seating areas

Qualifications

• Professional, welcoming and friendly demeanor
• Confidence in interacting with the general public on a regular basis
• Interpersonal problem-solving and communication skills
• Ability to listen attentively - both to instructions and to patrons' needs
• Ability to remain focused during stretches of down time
• Willingness to take on new tasks as directed