User Researcher, Judicial UX & Field Studies (Remote)

Adalat; United States; Remote; USD 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

WFH with flexible work hours

Unlimited PTO

Autonomy and Ownership

Learning & Development resources

Access to design tools and testing设备

Zusammenfassung

Adalat AI is seeking a seasoned User Researcher to be the voice of judges, court staff, and legal professionals navigating India's complex judiciary. You will lead field studies, shape research plans, and build the research ops practice with state leads across partner states.

You will travel up to 50% across India, translating findings into strategic product direction and design decisions that improve courtroom workflows and access to justice.

Qualifikationen

• 5 to 7 years of experience in user research.
• Proven ability to independently design and run qualitative research studies.
• Strong primary field research instincts, comfortable in unfamiliar environments with non-tech-savvy users.
• Ability to synthesise ambiguous, messy data into clear product recommendations.
• Willingness and genuine enthusiasm to travel up to 50% across India.

Aufgaben

• Field Research and User Engagement: Travel pan-India (about 50% of your time) to conduct contextual observation, interviews, and usability sessions with judges, clerks, and stenographers.
• Work alongside Adalat AI's lawyer state leads in partner states who will facilitate access, provide legal and cultural context, and help you build rapport with judicial stakeholders faster.
• Surface pain points, workarounds, and latent needs that don't show up in feedback forms, support tickets or mixpanel data.
• Research Design and Execution: Plan and run end-to-end studies: screeners, discussion guides, facilitation, synthesis.
• Choose the right method for the constraint. Contextual inquiry and shadowing in-field v/s remote interviews from base.
• Build and own Adalat AI's research ops practice.
• Build our quantitative research pipeline from the ground up, establishing how we survey users, instrument the product and close loop on adoption and task success alongside our existing qualitative sources.
• Triangulate qualitative and quantitative evidence so recommendations carry both depth and scale.
• Insight to Impact: Translate research into clear, actionable briefs that directly inform feature prioritisation, product direction, and design decisions.
• Partner with designers to ensure UX decisions are grounded in real courtroom context.
• Collaborate with the legal partnerships and operations team to embed research touchpoints within deployment cycles.
• Cross-functional Influence: Represent the user in design reviews and product planning as a decision-making voice, not just a reporting function.
• Help product and engineering internalise nuanced user contexts: varying digital literacy, multilingual usage, and the weight of institutional process.
• Champion a culture of continuous discovery across the team.

Kenntnisse

User research

Qualitative research

Field research

Synthesis

Travel readiness

Tools

Mixpanel

Maze

Jobbeschreibung

Adalat AI is seeking a seasoned User Researcher to be the voice of judges, court staff, and legal professionals navigating India's complex judiciary. You will lead field studies, shape research plans, and build the research ops practice with state leads across partner states.

You will travel up to 50% across India, translating findings into strategic product direction and design decisions that improve courtroom workflows and access to justice.