Senior UX Research Leader & Strategy (Hybrid)

Everlaw; Berkeley (CA); Hybrid; USD 195,000 - 246,000; Full time

Benefits offered by this job

Hybrid work

Learning stipend

401(k) matching

Catered lunch

Paid time off

Job summary

Everlaw seeks a Senior Manager, User Experience Research to lead our research function as a strategic partner-coach, uncover foundational insights, and shape the future of our AI-powered litigation platform. You will guide cross-functional teams, lead strategic studies, and democratize research through AI-enabled tools while developing researchers to their best work.

This full-time, exempt role is based in our Oakland, CA office with hybrid schedule: in office M/W/Th, with option to work from

Qualifications

• 8+ years of user research experience and a track record shaping product strategy for complex B2B SaaS or data-heavy products.
• Experience elevating research practice and mentoring researchers, including leadership or management of team members.
• Expertise in mixed-methods research (qualitative + quantitative + product analytics).
• Strong synthesis and storytelling to influence executive decisions.
• Ability to translate business problems into structured research plans and align cross-functional partners.

Responsibilities

• Set the user research strategy and quarterly roadmap, aligning with business and product priorities.
• Synthesize findings into durable artifacts and narratives that influence product decisions.
• Lead strategic, ambiguous projects on how legal professionals evaluate and trust AI workflows.
• Manage a small, high-performing research team with clear roles and accountability.
• Apply rigorous research methods and help teams choose the right methods for decisions.
• Partner with Product, Engineering, Marketing, and Data Science to incorporate customer evidence into decisions.
• Build self-service frameworks and AI-enabled tools to scale impact while preserving rigor.

Skills

User research

Leadership

Mixed methods

Storytelling

Product strategy

Cross-functional

Ambiguity navigation

Job description

Everlaw seeks a Senior Manager, User Experience Research to lead our research function as a strategic partner-coach, uncover foundational insights, and shape the future of our AI-powered litigation platform. You will guide cross-functional teams, lead strategic studies, and democratize research through AI-enabled tools while developing researchers to their best work.

This full-time, exempt role is based in our Oakland, CA office with hybrid schedule: in office M/W/Th, with option to work from