User Research Coordinator - Entry Level (Wearable Tech)

TEKsystems; Waltham (MA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

TEKsystems is seeking a Test Proctor/Research Coordinator in Waltham, MA. No experience needed; training provided. Schedule is M-F 9AM-6PM with onsite work. This six-month contract focuses on coordinating research sessions for a wearable medical device and recording participant experiences.

Ideal candidates are personable, organized, and comfortable with iPads and apps. Benefits may apply depending on classification and tenure.

Qualifications

• Strong interpersonal and communication skills; able to interact with diverse participants.
• Friendly, professional demeanor with high emotional intelligence.
• Able to stay organized and attentive during live sessions.
• Comfort using technology (e.g., iPad, apps, note-taking tools).
• Reliable and punctual with strong accountability.

Responsibilities

• Coordinate and facilitate in-person user research sessions with study participants.
• Guide participants through structured testing activities involving a wearable medical device.
• Observe and document participant feedback, behaviors, and experiences using an iPad.
• Ensure all session data is recorded clearly, accurately, and consistently.
• Provide a welcoming, professional, and supportive environment for participants.
• Communicate effectively with internal team members and escalate any issues as needed.
• Follow established research protocols and maintain confidentiality of participant data.

Skills

Strong interpersonal skills

Excellent communication

Emotional intelligence

Organizational skills

Attention to detail

Basic tech literacy

Tools

iPad

Note-taking apps

Job description

TEKsystems is seeking a Test Proctor/Research Coordinator in Waltham, MA. No experience needed; training provided. Schedule is M-F 9AM-6PM with onsite work. This six-month contract focuses on coordinating research sessions for a wearable medical device and recording participant experiences.

Ideal candidates are personable, organized, and comfortable with iPads and apps. Benefits may apply depending on classification and tenure.