Test Proctor

TEKsystems; Waltham (MA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

TEKsystems is seeking a Test Proctor/Research Coordinator in Waltham, MA. No experience needed; training provided. Schedule is M-F 9AM-6PM with onsite work. This six-month contract focuses on coordinating research sessions for a wearable medical device and recording participant experiences.

Ideal candidates are personable, organized, and comfortable with iPads and apps. Benefits may apply depending on classification and tenure.

Qualifications

• Strong interpersonal and communication skills; able to interact with diverse participants.
• Friendly, professional demeanor with high emotional intelligence.
• Able to stay organized and attentive during live sessions.
• Comfort using technology (e.g., iPad, apps, note-taking tools).
• Reliable and punctual with strong accountability.

Responsibilities

• Coordinate and facilitate in-person user research sessions with study participants.
• Guide participants through structured testing activities involving a wearable medical device.
• Observe and document participant feedback, behaviors, and experiences using an iPad.
• Ensure all session data is recorded clearly, accurately, and consistently.
• Provide a welcoming, professional, and supportive environment for participants.
• Communicate effectively with internal team members and escalate any issues as needed.
• Follow established research protocols and maintain confidentiality of participant data.

Skills

Strong interpersonal skills

Excellent communication

Emotional intelligence

Organizational skills

Attention to detail

Basic tech literacy

Tools

iPad

Note-taking apps

Job description

Test Proctor/ Research Coordinator (no experience needed, willing to train!)

Schedule M-F 9AM-6PM

Pay Rate: $20-24/hr

Location: Waltham, MA

TEKsystems is partnering with an innovative startup, to support user testing for a cutting-edge device. We are seeking highly personable and organized individuals to assist in coordinating research sessions and documenting user experiences. This is an excellent opportunity for recent graduates or entry-level candidates looking to gain hands‑on experience in user research, healthcare technology, and client-facing work.

This project will be 6 months to start but can be extended more months for the top project consultants

Job Duties

• Coordinate and facilitate in‑person user research sessions with study participants
• Guide participants through structured testing activities involving a wearable medical device
• Observe and document participant feedback, behaviors, and experiences using an iPad
• Ensure all session data is recorded clearly, accurately, and consistently
• Provide a welcoming, professional, and supportive environment for participants
• Communicate effectively with internal team members and escalate any issues as needed
• Follow established research protocols and maintain confidentiality of participant data

Required Qualifications

• Strong interpersonal and communication skills; comfortable interacting with a wide range of people
• Friendly, professional demeanor with a high level of emotional intelligence
• Ability to stay organized and attentive to detail during live sessions
• Basic comfort using technology (e.g., iPads, apps, note‑taking tools)
• Reliable and punctual with a strong sense of accountability

Job Type & Location

This is a Contract position based out of Waltham, MA.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Waltham,MA.

Application Deadline

This position is anticipated to close on Aug 7, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.