User Experience Strategy Lead

Digital Library Federation; Tucson, Northern (AZ, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The University of Arizona Libraries is seeking a User Experience Strategist to direct the vision, strategy, and oversight for improving the user experience across all touchpoints. You will champion a user‑centered, design thinking culture, provide training, and lead organizational prioritization based on user research and assessments.

You will consult with departments to enhance services and products and educate staff on accessibility and UX best practices, reporting to the Vice Dean and guiding

Qualifications

• Experience directing UX strategy and user experience improvements.
• Ability to lead cross‑functional teams and drive user‑centered design.
• Strong understanding of accessibility in digital services.

Responsibilities

• Lead the User Experience team and direct strategy and oversight.
• Consult with Libraries departments to improve services and products.
• Educate staff on best practices for accessibility and user experience.

Skills

User research

UX strategy

Stakeholder collaboration

Accessibility

Job description

The University of Arizona Libraries is seeking a User Experience Strategist to direct the vision, strategy, and oversight for improving the user experience across all touchpoints. You will champion a user‑centered, design thinking culture, provide training, and lead organizational prioritization based on user research and assessments.

You will consult with departments to enhance services and products and educate staff on accessibility and UX best practices, reporting to the Vice Dean and guiding