User Experience Strategist

Code4lib; Tucson, Northern (AZ, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The University of Arizona Libraries is seeking a User Experience Strategist to direct the vision, strategy, and oversight for improving user experience across all touchpoints. You will champion a user-centered, design thinking culture and support it through consultation, training, and providing resources.

You will lead the UX team (1 FTE, up to 0.75 FTE student assistants) and report to the Vice Dean, guiding organizational focus on outcomes from user research and assessment methods.

Qualifications

• Experience leading UX initiatives and strategies.
• Ability to champion user-centered design across departments.
• Experience training staff on UX methodologies and accessibility.

Responsibilities

• Lead the User Experience team (1 FTE, up to 0.75 FTE student assistants).
• Direct vision, strategy, and oversight for improving user experience across touchpoints.
• Consult with Libraries departments to improve services and products for users.
• Educate employees about best practices for accessibility and UX.
• Contribute to organizational and departmental prioritization and project implementation.

Skills

User research

Design thinking

Stakeholder engagement

Accessibility awareness

Team leadership

Job description

The University of Arizona Libraries are enterprising partners in advancing the University’s priorities by promoting inquiry, creative endeavor, scholarly communication, and lifelong learning. Serving as an intellectual crossroads of the University, the Libraries support innovative interdisciplinary research and scholarship while providing resources and services that enrich both the Arizona community and a global academic audience.

The University of Arizona Libraries welcomes applications for the position of User Experience Strategist. The User Experience (UX) Strategist is a University Staff position that directs the vision, strategy, and oversight for the improvement and expansion of the user experience at the University of Arizona Libraries across all touchpoints.

In this role, you will champion a user-centered, design thinking culture and support it through consultation, training, and providing resources to facilitate organizational focus on improving the user experience. You will contribute to both organizational and departmental strategic prioritization, service development, and project implementation based on outcomes from user research and other assessment methods. You will consult with Libraries departments to improve the experience of their services and products and empower individuals across the Libraries to make improvements with users in mind. You will educate employees across the organization about best practices for accessibility and user experience. You will lead the User Experience team, which includes one FTE staff member and up to 0.75 FTE student assistants, and will report to the Vice Dean.