User Experience Strategist

University of Alabama Libraries; Tucson, Northern (AZ, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

The University of Arizona Libraries is seeking a User Experience Strategist to steer vision, strategy, and oversight for improving user experience across all touchpoints. You will champion a user-centered, design thinking culture and support it through consultation and training.

You will lead the UX team and collaborate with Libraries departments to enhance services, empower staff, and promote accessibility in all user interactions.

Qualifications

• Master’s degree is required.
• Minimum five years of related work experience.

Responsibilities

• Champion a user-centered, design thinking culture across the Libraries.
• Consult with departments to improve services and products for users.
• Lead the User Experience team and educate staff on accessibility best practices.

Skills

User research

Design thinking

Leadership

Training

Education

Master’s degree

Tools

Accessibility best practices

Job description

The University of Arizona Libraries are enterprising partners in advancing the University’s priorities by promoting inquiry, creative endeavor, scholarly communication, and lifelong learning. Serving as an intellectual crossroads of the University, the Libraries support innovative interdisciplinary research and scholarship while providing resources and services that enrich both the Arizona community and a global academic audience.

The University of Arizona Libraries welcomes applications for the position of User Experience Strategist. The User Experience (UX) Strategist is a University Staff position that directs the vision, strategy, and oversight for the improvement and expansion of the user experience at the University of Arizona Libraries across all touchpoints.

In this role, you will champion a user-centered, design thinking culture and support it through consultation, training, and providing resources to facilitate organizational focus on improving the user experience. You will contribute to both organizational and departmental strategic prioritization, service development, and project implementation based on outcomes from user research and other assessment methods. You will consult with Libraries departments to improve the experience of their services and products and empower individuals across the Libraries to make improvements with users in mind. You will educate employees across the organization about best practices for accessibility and user experience. You will lead the User Experience team, which includes one FTE staff member and up to 0.75 FTE student assistants, and will report to the Vice Dean.

Master’s degree required.
5 years of related work experience.