User Experience Internship

Do it Best; Fort Wayne (IN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Exposure to enterprise UX projects

Mentoring from IT leadership

College credit

Job summary

Do it Best Group in Fort Wayne, IN is seeking a motivated User Experience Intern to support the UX team as they improve digital tools and onboarding experiences for our member stores.

You’ll engage in journey mapping, interface design, and information architecture audits using Figma and Miro, contributing to projects used by thousands of stores. This paid summer internship offers mentoring and potential college credit.

Qualifications

• Currently pursuing a degree in UX Design, Human-Computer Interaction (HCI), or related field.
• Familiar with UX research methods and usability principles.
• Strong visual communication and analytical skills.

Responsibilities

• Shadow UX research activities including usability testing and stakeholder interviews.
• Assist with design creation and interface refinements in Figma.
• Organize journey maps and design artifacts in Miro and other tools.
• Analyze navigation and information architecture to suggest improvements.
• Prepare findings for sharing with UX and development teams.

Skills

Figma

Miro

UX research methods

Usability principles

Attention to detail

Education

Currently pursuing a degree in UX Design / HCI

Tools

Figma

Miro

Job description

Thank you for considering a career at Do it Best Group. Explore the opening below and get the application process started today.

Position:User Experience Internship

Location: Fort Wayne, IN

Job Id:3262

# of Openings:1

User Experience Internship

Summer 2027- May 17th through August 13th

Location: Fort Wayne, IN

Level: Intern

Division / Department: Information Technology

Reporting to position:Sr User Experience Designer

About the Role:

We're seeking a motivated and curious User Experience Intern to support our user experience team in improving digital tools and onboarding experiences for our members. This internship is ideal for someone passionate about design thinking, user-centered design, and improving how users interact with complex systems.

You’ll work on meaningful projects including journey mapping, interface design, and information architecture audits—contributing directly to the improvement of tools used by thousands of member stores.

This is a temporary position beginning in May 2027 and ending in August 2027. This internship is paid on an hourly basis.

No relocation is offered, candidates must be local to the Fort Wayne, Indiana area for the Summer 2027 timeframe.

The Intern may also be able to use this opportunity towards university/college credit.

Responsibilities include:

• Shadowing and supporting UX research activities (e.g., usability testing, stakeholder interviews, heuristic evaluations)
• Assisting with design creation and interface refinements in Figma (e.g., wireframes and high-fidelity prototypes)
• Organizing and updating journey maps and other design artifacts in Miro
• Analyzing system navigation and structure to recommend improvements of information architecture
• Preparing documentation and presentations to share findings with the UX and development teams

Education and Experience:

• Currently pursuing a degree in UX Design, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Anthropology, or a related field

Skills and Abilities:

• Experience with design and collaboration tools such as Figma, Miro, or similar (coursework or project-based)
• Familiarity with UX research methods and usability principles
• Strong analytical and visual communication skills
• Detail-oriented, organized, and eager to learn in a fast-paced environment

Benefits available to you:

• Exposure to enterprise-level UX projects through hands‑on contributions
• Helpful mentoring from business leaders within IT and other departments
• College credit

About Do it Best:

Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperativein the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.

Culture:

Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.

Our Philosophy:

Serving others as we would like to be served

Our Mission:

Making the best even better

Our Goal:

Helping members grow and achieve their dreams