Used Car Sales Manager — Lead Fast‑Paced Team & Growth

Empire Automotive Group; West Islip (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

Empire Automotive Group – Chrysler Jeep Dodge Ram of West Islip is seeking a high‑energy Used Car Sales Manager to lead our pre‑owned department and manage a large, fast‑moving inventory. You’ll motivate a team, close deals with confidence, build lasting customer relationships, and drive profitability through strategic inventory and exceptional service.

This role offers a competitive pay plan with strong commission potential.

Qualifications

• Used Vehicle Expertise: Minimum 1 year of used car sales experience with strong product knowledge.
• Dealership-Proven: At least 3 years of successful dealership sales performance.
• Professional Presence: Polished, confident, and business‑appropriate appearance.
• High-Energy Work Ethic: Thrives in a fast-paced, results-driven environment.
• Customer-Focused: Builds trust, delivers exceptional service, and drives long‑term loyalty.
• Team Player: Positive, enthusiastic, and collaborative.
• Growth-Minded: Open to coaching and committed to continuous improvement.
• Flexible Availability: Able to work weekends and holidays as needed.
• Tech-Savvy: Comfortable with Microsoft Office and essential dealership tools.
• Organized & Detail-Driven: Maintains a clean, efficient workspace that supports productivity.

Responsibilities

• Own and optimize the used car inventory to ensure smooth operations and maximum profitability.
• Review leads and outbound communication daily through dealer tools to stay ahead of opportunities.
• Set appraisal standards and perform accurate, consistent vehicle evaluations.
• Partner with the Used Car Manager to identify and convert trade‑in opportunities.
• Use industry tools and CRM systems to streamline inventory and sales operations.
• Maintain front‑line readiness—stickers, plate frames, wholesale units, and overall vehicle presentation.
• Be the dealership’s used‑car expert, mastering trims, tech, and must‑have packages.
• Build strong customer relationships that drive repeat business and long‑term loyalty.
• Execute consultative selling, asking the right questions and guiding customers confidently.
• Resolve customer concerns quickly through CRM, phone, text, and email.
• Deliver impactful vehicle demonstrations that influence buying decisions.
• Stay engaged with prospects and past customers to fuel consistent sales growth.
• Sharpen sales skills through ongoing training, conquer objections, and excel in dynamic situations.
• Lead by example, elevate the team, and exceed expectations with positivity and daily A‑game energy.

Skills

Used Vehicle Expertise

Dealership-Proven

Professional Presence

High-Energy Work Ethic

Customer-Focused

Team Player

Growth-Minded

Flexible Availability

Tech-Savvy

Organized & Detail-Driven

Tools

Microsoft Office

Job description

Empire Automotive Group – Chrysler Jeep Dodge Ram of West Islip is seeking a high‑energy Used Car Sales Manager to lead our pre‑owned department and manage a large, fast‑moving inventory. You’ll motivate a team, close deals with confidence, build lasting customer relationships, and drive profitability through strategic inventory and exceptional service.

This role offers a competitive pay plan with strong commission potential.