Used Car Sales Manager — Lead Fast-Moving Inventory

US Lawns; West Islip (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

Empire Automotive Group – Chrysler Jeep Dodge Ram of West Islip in West Islip, NY seeks a high-energy Used Car Sales Manager to lead the pre-owned department and optimize a large, fast-moving inventory. You’ll motivate a team, close deals with confidence, and drive profitability through a strong pay plan.

Ideal candidates will have 1+ year in used car sales and 3+ years in dealership sales, with excellent customer relationship skills and tech-savviness. Weekend/holiday availability is required.

Qualifications

• Minimum 1 year of used car sales experience with strong product knowledge.
• At least 3 years of successful dealership sales performance.
• Polished, confident, and business‑appropriate appearance.
• High-energy work ethic in a fast-paced environment.
• Customer-focused with ability to build long-term loyalty.
• Team player who is positive, enthusiastic, and collaborative.
• Growth-minded and open to coaching; committed to continuous improvement.
• Flexible availability including weekends and holidays.
• Tech-savvy with dealership tools and Microsoft Office.

Responsibilities

• Own and optimize the used car inventory to ensure smooth operations and profitability.
• Review leads and outbound communication daily through dealer tools to stay ahead of opportunities.
• Set appraisal standards and perform accurate, consistent vehicle evaluations.
• Partner with the Used Car Manager to identify and convert trade-in opportunities.
• Use industry tools and CRM systems to streamline inventory and sales operations.
• Maintain front-line readiness—stickers, plate frames, wholesale units, and overall vehicle presentation.
• Be the dealership’s used-car expert, mastering trims, tech, and must-have packages.
• Build strong customer relationships that drive repeat business and long-term loyalty.
• Execute consultative selling, asking the right questions and guiding customers confidently.
• Resolve customer concerns quickly through CRM, phone, text, and email.
• Deliver impactful vehicle demonstrations that influence buying decisions.
• Stay engaged with prospects and past customers to fuel sales growth.
• Sharpen sales skills through ongoing training and adapting to positives and objections.
• Lead by example, elevate the team, and maintain daily A-game energy.

Skills

Used car sales

Team leadership

CRM tools

Customer relationship

Sales negotiation

Inventory management

Tools

CRM systems

Microsoft Office

Job description

Empire Automotive Group – Chrysler Jeep Dodge Ram of West Islip in West Islip, NY seeks a high-energy Used Car Sales Manager to lead the pre-owned department and optimize a large, fast-moving inventory. You’ll motivate a team, close deals with confidence, and drive profitability through a strong pay plan.

Ideal candidates will have 1+ year in used car sales and 3+ years in dealership sales, with excellent customer relationship skills and tech-savviness. Weekend/holiday availability is required.